Nuovo Hotel Del Porto

Lovely staff, great location, let's...

Liked: Very nice staff, excellent location and great value for money. The room was very clean and comfortable, and free water was available.
Disliked: The hotel is undergoing refurbishment so the reception area was chaotic. This also meant there was no bar for guests to enjoy. The room would also benefit from a TV.

Very good

Pictures online completely misleading and...

Liked: Hotel staff were very nice and helpful, especially considering the situation. They also reduced the price by 40% at check out, which we highly appreciated considering the circumstances. Room itself was not bad - just not what we expected at all
Disliked: The hotel was under renovations and in process of switching from a hotel into a hostel. The entire place was under construction and a complete mess - full of dust, workers walking in and out and talking loudly, and generally looked horrible. Upon checking in, the staff informed us that due to the hotel changing to a hostel, our room was changed from a hotel room to a room with bunk beds. He asked whether we were ok with this - we had no choice but to accept as it was far too late to find another hotel, plus we were only staying from one night. From inside, we could head loud construction noises and talking from the corridor and could not relax. We were extremely disappointed as we were looking forward to a relaxing holiday stay and were met with this - the least the hosts could have done is informed us about the changes before our stay.

Very good

Good

Liked: location, cleanness
Disliked: wifi

Are the renovations finished?

Disliked: Major renovations with dust and wires everywhere, unsafe. One of us with one lung got quite unwell from all the dust. Staff were apologetic, and the man at reception handled it well. They halved the cost, but it wasn’t about the money. We should have been informed beforehand. We would have rated a little higher if not for the renos.

would recomend

Liked: Great staff and location
Disliked: Building work in progress made the stair case a bit messy but fun

Excellent location. close to main...

Liked: Due to renovation works at the Hotel, we were moved across the street to Hotel Atlantic, a staff personally escorted us there and got us booked in !!Amazing customer service from both hotels thankyou.

Bad

Disliked: The hotel was under extensive renovation works and it was impossible to host people in such noisy and dirty conditions.We initially complained about this but since there was no solution to the problem,we had to find another hotel late in the afternoon by ourselves as it was really annoying.This frustrating experience ruined part of our holiday!