Rooms were clean and loved the no carpet. Tried twice to have breakfast but the area was so packed with people there was no room to wait or navigate.

Liked: Clean rooms.
Disliked: Breakfast area small and hard to move around.

Very good

Liked: The staff were exceptionally niceWhen I had to extend my stay they also managed to let me keep my roomThey could not have been kinder

Superb

Unfortunately, the NUHotel is no...

Liked: I appreciate that the staff gave me the same room where I have stayed a dozen times before. Breakfast was improved and the breakfast room/lobby/bar had a new decor and new tables and chairs.
Disliked: None of the above justifies the price of $611.- a night. Double of what I paid only 2 years ago. The total amount of the stay was taken from my credit card 3 days before I even arrived at the property and I did not receive an itemised bill for the 6 nights I stayed there. I realise there is an inflation - but almost 100% increase is not justified.

Bad

Was satisfying

Liked: Location was great and breakfast was a good incentive
Disliked: Cost was elevated…

Adequate place to lay your...

Liked: Staff was friendly. Room was adequate. Breakfast was nice that they had fresh fruit and yogurt
Disliked: Seemed a little rough around the edges. They never cleaned our room during our 6 night stay even after we asked. Room was small. Photos definitely make it look better than it actually is. Expensive for what you get but maybe that is just NYC

Passable

Liked: Pretty close to Dumbo
Disliked: We stayed 2 nights. The staff was overall tired, totally uninterested in service.. At breakfast the staff in the reception was jawning and allmost sleeping and barely awake for communication. In evenings the staff was high on smoke and one of the evenings the receptionist could allmost not talk or walk due to how high she was. Did not feel safe! The Air con in the room was really really nous and cold but we kept it on since it was really hot outside. No clearing at all during our 2 night visit.

Superb

Exceptional