Novum Hotel Mannheim City

Superb

Pleasant

It is very good!

Liked: All good

Cosy rooms, excellent breakfast

Liked: Cosy rooms, central location, excellent breakfast. Due to some issue there was no hot water. They suggested place in another hotel, but we stayed. The hotel gave us compensation.
Disliked: Parking on the streets in the neibourhood is impossible. The parking places are just for residents. Parking into the garage of the hotel is demanding.

Very good

Exceptional

Passable

Disliked: Terrible internet and rusty tap, the water comes out brown but the request to change to a new room was accepted

Too hot for comfort and...

Liked: The cleanliness was good. The breakfast was value for money.
Disliked: No hot water and we weren’t told about it when we checked in. When the water did come back on (over 24 hours later) it was brown. It was only when we complained we were offered any type of recompense. There was no air conditioning in the hotel and we could only have a fan if we were prepared 20€ per room.

Very good