Novum Hotel Hamburg Stadtzentrum

You actually get what you...

Liked: Was not much to like other then it was cheap.
Disliked: Area is full a homeless people and drug addicts. The window in the room had no black out curtains.

Very good

Liked: Comfortable beds , clean room, nice location
Disliked: Be ready for the noises outside. The hotel is close to the Central station.

Good

Exceptional

Liked: Breakfast was fantastic and room was very spacious
Disliked: Nothing

False advertisment

Liked: Close to the train station. It's not a "quiet" area, but I don't care about this, I liked it cause it's central.
Disliked: It's a cheap hotel, so you get what you paid for, this is not the problem, the problem is that I booked one queen bed and I got a twin bed (two small beds united). When I confronted them about this, things got weird: first they ask "what do you mean?", then they said things like "yeah, but this is how all the rooms are", "yeah, but some people prefer it like this". It became obvious that this wasn't a mistake, they advertise all kinds of beds, when in fact they only have twin beds.

Exceptional

Liked: Good location next to central station, the staff were very friendly. Very good breakfast.

Passable

Very poor

Don't panic, it's a lot...

Liked: The proximity to the bus and train station, the breakfast and the size, comfort and cleanliness of the family room on the 5th floor
Disliked: My only major criticism is that the smoke alarm had been removed