Novotel York Centre Guest Reviews
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|0.4 miles from York centre|
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Paul B, Wakefield, visiting York Barbican Tue, 3 November 2015
A great location and welcoming staff. Good facilities and rooms.
Liked: Clean; family friendly; great service.
Jill T, Halifax Sun, 1 June 2014
Liked: Location; very friendly and helpful staff; rooms very clean and comfortable; excellent choice for breakfast, good late check out.
Suec62 Tue, 17 May 2022
Liked: Very welcoming staff. Efficient check in. Bar tender (Italian guy I think) very knowledgeable about the drinks and so friendly. Beds nice and comfy and Breakfast great.
Disliked: Ladies loos could have been tidier, they were a bit scruffy.
David Tue, 17 May 2022
Lovely well-positioned hotel but fell...
Liked: The location was convenient and the car park arrangements were good. The room was big and well laid out. All the staff we met (reception, bar and dining room) were very friendly and a credit to the hotel.
Disliked: We stayed for an evening meal on the first night and it was buffet style; it was overpriced for food being kept warm under lights that you had to serve yourself and the choice was limited. There was just enough body wash and shampoo for 1 day (we stayed two nights) so we had to use it minimally as it wasn't replenished; previously there had been more than enough for our stay but on this occasion the hotel cut corners and it's not what I expected from a 4 * hotel. Additionally, whilst there was enough tea/coffee sachets, there was only enough milk in the fridge for one drink each and again it was not replenished for the 2nd day so we didn't have a drink in the room at the end of the day as we would have liked.
Bridge Tue, 17 May 2022
Steve Mon, 16 May 2022
Stephanie Mon, 16 May 2022
Matthew Mon, 16 May 2022
Howells Mon, 16 May 2022
Good Location but Room Very...
Liked: Good Location for a couples trip to York, Lobby looked nice and staff were friendly.
Disliked: The room was very dirty, left over sick stains on the carpet and stains all up the walls. Skirting board and fan vents were thick with dust and the shower had thick black mould all around the sealant. Every time you turned the tap on it stunk of sewer which want pleasant. I am pleased we were just here for 1 night but disappointed it was very dirty, would put me off booking a Novotel again.
Rosie Mon, 16 May 2022
Addai Mon, 16 May 2022
Awesome experience with kind, helpful...
Liked: The room was spacious, clean and well ventilated.
Disliked: Noise by other guests.
Mark Mon, 16 May 2022
Third time we have stayed...
Liked: Room good size, bathroom nice and clean. Breakfast good and well presented. Location is the best thing for me plus the car parking.
Disliked: Bathroom basin drainage not good.