Novotel York Centre Guest Reviews
Write a review
|0.4 miles from YORK centre|
Write a review
Paul B, Wakefield, visiting York Barbican Tue, 3 November 2015
A great location and welcoming staff. Good facilities and rooms.
Liked: Clean; family friendly; great service.
Jill T, Halifax Sun, 1 June 2014
Liked: Location; very friendly and helpful staff; rooms very clean and comfortable; excellent choice for breakfast, good late check out.
Helen Fri, 26 May 2023
Had a lovely 2 night...
Liked: The hotel was central, staff were friendly
Jakub Fri, 26 May 2023
Liked: The breakfast was of a very high standard. The room itself was nice, fairly spacious, we especially liked the fact that the toilet itself is separate from the sink/shower area. The location of the hotel was a big plus, as it avoids the potential crowds of tourists by not being directly in the city centre.
Disliked: We were fairly disappointed by the lack of detail when it came to the cleanliness of the room. This was made obvious with visible stains on the carpet and walls as well as the first set of towels were provided. Secondly attempting to fall asleep proved to be a challenge with what sounded like the building's plumbing and other infrastructure making unsettling noises throughout the whole evening/night. All things considered ,while not disappointing as a whole, the stay felt underwhelming in regards to the potential of the property and the cost of our stay.
Anonymous Fri, 26 May 2023
well worth the price staff...
Liked: it’s in a good place just a little walk to the centre
Disliked: swimming pool out of action due to a leak
Carolyn Fri, 26 May 2023
Liked: Great bed and size of room
Michael Thu, 25 May 2023
Lisa Thu, 25 May 2023
great and would return
Liked: nice and modern, had some noise from other guests in the early hours but messaged reception and it was dealt with promptly, it was my daughters 18th and had some lovely chocolates and a message left by the team, thank you.
Disliked: carpets need a bit of a clean in bedroom
Faye Thu, 25 May 2023
David Thu, 25 May 2023
value for money
Liked: locationbar areaparking
Disliked: earlier check in
Lina Thu, 25 May 2023
The location was super, but...
Liked: Great location for city centre & good car parking, although expensive!
Disliked: I requested a walk in shower as I did not want a bath, but we were given a disabled room with a shower over the bath. The pillows were very hard. There was lots of noisy people in the corridor around midnight which disturbed us, they were talking loudly, banging doors & playing music. Not what you expect in a hotel.
Carol Thu, 25 May 2023
Great as usual
Liked: Comfortable clean room with great bed and shower room. All staff helpful and friendly
Disliked: Wish the restaurant food / choice was better then we might have used hotel rather than going out looking for somewhere in the evening. Breakfast included was excellent though and staff super helpful