Novotel Vines Resort Swan Valley

Superb

Exceptional

Good

Liked: Good location, good size apartment and facilities good. Staff all helpful and personable.
Disliked: Apartment is very dated, walls in desperate need of a paint with gouges and marks all through the place particularly the stairwell. TV remotes with no batteries etc, old tv, coffee machine didn't work.

Very good

Exceptional

Exceptional

Very good

Novatel vines

Liked: Location was good and the breakfast was really nice.
Disliked: Firstly they sell rooms advertised as 2 adults and 2 children but you only get 2 queen beds, so two kids have to share a bed and you can't get a queen and 2 singles in the room. The soap, shampoo and conditioner is so high up the wall kids cant even reach it when showering. There's no fridge in the rooms, only a cooler they called it and it takes 2 days to chill your drinks and lastly the pool was so freezing cold you couldn't swim. It should be heated especially in winter and the spa wasn't hot warm enough for enjoyment.

Good