Name: Novotel Vines Resort Swan Valley
Address: Verdelho Drive, Herne Hill
Telephone: (888) 608-6346
Rating: 4

Novotel Vines Resort Swan Valley Guest Reviews

Overall Average Score:

Very Good (4 out of 5)

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Perfect thanks

Liked: Spotlessly clean Huge room and bathroom. Well set out. Everything you need is supplied.Views, kangaroos roaming around.Food was supurb but choices were a bit limited after staying for 4 nights. Lots of places to go nearby though for eating out.Room service was insane quick and Zak and the crew extremely helpful and friendly
Disliked: The hot breakfast was cold for the first 2 mornings but was spot on over the weekend...more people and turn over of food we think so Bain Marie was set higher.Pillows too big for us, however we kept forgetting to ask for flatter ones.

Very good

Superb

Liked: Excellent grounds but breakfast roomWas way too hot
Disliked: The reception staff were ignorant left us standing there for over 20 minutes whilst answering the phone over guest in front of them

Superb

Exceptional

Great value in a great...

Liked: good value for money
Disliked: na

Very good

Liked: Did not use the facilities
Disliked: All good

Nice but so so.

Liked: The location is great, close to all what the Swan Valley can offer.
Disliked: We only stayed one night, but the door did not lock properly and we had to ask the service desk manager to help sort it out. The place is lovely, though a little dated and needs a bit of modern design brought into it to get up to scratch with the price they charge for the rooms per night.