Novotel Vines Resort Swan Valley Guest Reviews
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|4.7 miles from Herne Hill centre|
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Amanda Wed, 9 June 2021
Liked: The location of the resort is beautiful.The rooms are clean and it?s always a peaceful place to stay.
Disliked: The Cafes menu could do with a change.
Bev Tue, 8 June 2021
Pamela Mon, 7 June 2021
Outdated and overpriced
Liked: Beds were very comfy, linen was clean pillow were comfortable.
Disliked: Very outdated, needs TLC cleaning wasn't great. Stayed in villa and no salt or pepper or water in fridge. Broken door, toilet seat was fithly, no cleaning supplies. Curtains filthy lamp shades stained. No WIFI or streaming services. Random toothbrush found in bathroom.
Natalia Mon, 7 June 2021
Overpriced and disappointing.
Liked: Mini golf. Kangaroos.
Disliked: Room was old and dirty. WiFi was intermittent. Movies were intermittent. Wasn't expecting the restaurant to be a sports bar. No room service before 6pm and couldn't get a booking for breakfast. Massage therapist was sick so mother's Day massage was cancelled.
Simon Mon, 7 June 2021
Disliked: Pathway from rear rooms to cafe not very well lit
Kathryn Sat, 5 June 2021
Loved the location.
Liked: Fantastic breakfast yum food
Disliked: Our stay was too short !! So will have toCome back
Remie Sat, 5 June 2021
Luxurious but over too quickly
Liked: Loved the Spacious room and the large bathroom and free standing bath. Loved the from sky hotel staff. Loved the comfortable bed and the pretty gardens and large windows Overlooking the pool. Shame we were Had to leave so quickly.
Disliked: The breakfast was too early so we missed it. We would have like to book lunch but we didn?t know it was Mother?s Day and everything was booked out. I felt someone could have warned us ahead of time that that weekend was Mother?s Day and to remember to book for lunch. We would have liked to extend our stay to allow us to stay an extra hour or two in the morning, but we weren?t allowed.
Hannah Sun, 30 May 2021
Wes Thu, 27 May 2021
Great value for top class...
Liked: Multiple facilities, lots of space, good food and great service too. Room was modern and clean.
Katarzyna Wed, 26 May 2021
really enjoyed it
Liked: liked the pool. room was nice and big and clean. dinner was amazing!
Disliked: pillows were too big - would have liked a thin pillow option.not a matter the staff can control - but woke up and someone had thrown up outside my room door - yuck!