Novotel Vines Resort Swan Valley

Superb

Liked: The staff and service were amazing - everyone was so friendly and helpful and they went above and beyond. When we checked in, the lady at reception noticed we had two young boys and relocated us to a ground floor room that opened on to a patch of lawn for them to run around.My parents had called ahead to arrange a surprise grazing platter for us on arrival as we were celebrating my wife's 40th, and the resort even threw in a second platter and bottle of wine with a little birthday note - it was a nice surprise made even better by the kind staff.
Disliked: Everything was great, the only minor drawback was our coffee pod machine wasn't working properly! But other than that it was an absolutely fantastic stay.

Very poor

Beautiful location.

Liked: Beautiful location.Bathrooms had shampoo, conditioner, body wash and handwash for guest use.Meals were great

Exceptional

Very good

Exceptional

Midweek getaway

Liked: Buffet breakfast had nice choices, value for money. The warm hot tub was worth waiting out the stormy weather just wish it had bubbles.
Disliked: Food options. Pizza flavours were limited. No budget options on the menu in the cafe. Really thought itd be more $15-20 foods . To offset the formal dining. We drove to ellenbrook for dinner.

Very enjoyable with lovely grounds...

Liked: Lovely food and generous amounts also found the location to be good
Disliked: Coffee machine broke down

The staff can make all...

Liked: The room was amazing! The staff were amazing! We had an amazing little stay