Pleasant

Disliked: Cleaning staff stole my jacket with keys among other items like a suit bag that they carelessly threw in the trash. Appalled by the experience. Reported to management who was unable to provide a solution. Will be reporting online in reviews across multiple platforms.

Exceptional

Liked: Accommodating, friendly, efficient staff. Service personnel excellent to supply complimentary waters and coffees. Excellent location with clean sub within the complex.

Pleasant

Good

Very good

Good

Liked: The general cleanliness level of the room and amenities, the restaurant staff and quality breakfast.
Disliked: Only 2 treadmills so could be delayed in getting workout done in the morning.The pool is relatively small.

As a result of the...

Liked: Nicely redone hotel, very clean.
Disliked: Parking is an absolute disaster. The Hotel is located in a mall and the underground parking lot which is under major renovation. It took three tries, literally leaving the multi level underground lot, doing an illegal U turn, and returning back (explaining to the attendant each time I did) to finally find a spot. I would not stay at this hotel again.

Very nice hotel

Liked: Close to subway,and supermarket,clean,staff were excellent

Exceptional