Novotel Sydney Parramatta Guest Reviews
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Write a review
Yugendar Fri, 22 August 2025
Disappointing
Tayla Thu, 21 August 2025
The staff were amazing. So...
Liked: The standard room was good. Perfect size. The staff were wonderful 10/10
Disliked: The pillows were very hard. I couldn’t get the aircon working but the fresh air was nice
Deidrienne Thu, 21 August 2025
Exceptional
Ryan Tue, 19 August 2025
Very good
Kelly Mon, 18 August 2025
Excellent accommodation to stay in
Liked: Absolutely loved our stay here, very clean and food was amazing. The staff were also lovely and a huge shout out to Lee for being so welcoming to us. We will be back.
Shaun Mon, 18 August 2025
Best to avoid.
Liked: Location
Disliked: Beware number of people you are booking for. Booked for 2 adults and one adult sized teenager, on arrival there was one king sized bed. We were informed we all had to sleep in the one bed. Staff also advised the bed was suitable for 2 adults and 2 children, I kid you not! After several complaints we were offered a portable bed for an extra $70, which we declined. An extra bed was eventually provided at no charge when we requested pillows and blankets to sleep on the sofa.Air conditioning was very poor and unable to be adjusted, we turned it off and slept with window open.
Anonymous Mon, 18 August 2025
Bad
Anonymous Mon, 18 August 2025
Room and services desk people...
Liked: Location of the hotel and parking was great. Spa pool
Disliked: Swimming pool was not clean, there was bird poos floating on it and birds feathers. the breakfast time, I felt like it was crowded.
Stephanie Sun, 17 August 2025
Relaxing, enjoyable , friendly staff...
Liked: Spacious room, nice view and extremely comfortable bed
Disliked: No door on the bath/shower so water would go everywhere and became a slip hazard
Alex Sun, 17 August 2025
Passable