Very good

Pleasant and comfortable.

Liked: Honest staff. I left behind important travel documents, etc. in the room safe and by the time I realized it I was already in another hotel located miles away. Novotel hotel staff when contacted was prompt in checking the safe and made arrangements for the documents to be couriered to me. Truly appreciate the integrity of the staff.
Disliked: Not enough carparking slots allocated to hotel. Had to use another section of the carpark. Flooding in the carpark made it difficult to get in and out of the car.

Very good

Liked: Nice hotel with a big clean room for our group (family of 3). Good location, a short walk away from the city centre. Helpful and friendly staff at reception.
Disliked: The Nespresso coffee machine in our room did not work properly. Also, a construction worker entered our room by mistake in the morning (renovations were being carried out at the hotel), which was an unpleasant surprise. The reception staff apologised profusely for this and gave us some free drinks as a compensation.

Very good

Very good

Disliked: location (20 min walk to cathedral)

Superb

Pleasant

Liked: 24 hr front desk service, room space and cleanliness and the staff were very friend
Disliked: nope

nice hotel and nice management.

Liked: Everything was excellent. Very clean & spacious room, good food. staff are well behaved and helpful too. Nice hôtel.