Novotel Suites Marseille Centre Euromed, Marseille

3.5

Good - 3.5 out of 5

Jérémie Mon, 6 May 2024

Good

Average hotel for a business...

Liked: Quite a standard hotel. Very big room, comfortable and bright. Good blackout curtains. Breakfast is correct. One morning they had freshly made waffles. Staff was very friendly and helpful.Various restaurants around.
Disliked: Nothing is of good quality or good looking in the room. Prefabricated bathroom.Quite a walk to the Old Port.Once I tried to call and after 15 minutes of trying and no one picking up I gave up.

Very good

Liked: Good location, clean and quite family suite. The staff was very helpful and friendly. Very nice and tasty breakfast.

Passable

Disliked: There is a restaurant close to the hotel which makes huge noise until 2am. I asked the hotel to complain to the hotel at 23:40 but the noise still huge. The noise lowered until I asked the hotel to call the police at 2:00am. It was a definitely bad experience.

Good location and value for...

Liked: The location was fantastic...within 5 minute walking distance to a big shopping mall with lots of restaurants and about 15-20 minute walk to the attractions like cathedral/Mucem port etc.
Disliked: The gym had just 2 treadmills and that was it!!. Its a gym to meet the 4 star requirement.

Large rooms for a decent...

Liked: Room was very spacious, breakfast was generous and not pricy.
Disliked: Room smelled a little weird.

Pleasant

Liked: The room was large and clean and the balcony was large and had a good view of the street. Hotel is very close to a centre commerciale and many good eating places.
Disliked: There was a lot of noise coming from a room nearby, late at night, for over 30mins and no explanation nor apology was given for this disturbance.

Very good

Liked: Very quiet, including the mornings when the cleaning ladies were on the floor. Small kids area. Great reception service.
Disliked: It looks a bit outdated, some upgrades would be welcome.Windows are a bid dangerous to be opened with kids around. Smells a bit of old building, and location is quite far away from the port, but a very nice walk though.No spoons in the room.