Name: Novotel Perth Murray Street
Address: 388 Murray Street, Perth
Telephone: +61-1800-870-234
Rating: 4

Novotel Perth Murray Street Guest Reviews

Overall Average Score:

Very Good (4.1 out of 5)

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Superb

Was a comfortable and great...

Liked: The location was great. The staff were very efficient and friendly.
Disliked: Drinking water was not provided in the rooms. Also the lift lobby on the reception lobby level did not smell good. Like a fishy smell. . Think it comes from the restaurant next to the hotel. Should think about better circulation and using an air freshener.

Good facilities, great location, plenty...

Liked: The pool, steam room, sauna Filtered still and sparkling water available at the bar area. Quiet rooms, comfy bed, great shower.

Very good

Liked: Very happy
Disliked: Evening meal in Miss Mia very poor

Superb

Good

Liked: Location was great
Disliked: Some staff seemed very set in their role and unwilling to help elsewhere

Superb

Liked: Great location, lovely hotel and friendly staff
Disliked: Breakfast option was quite expensive

Excellent

Liked: Great location Clean Friendly staff

Exceptional

It was not that great...

Liked: location
Disliked: I was very disappointed with the service, particularly from a staff member named Jacqueline. She was extremely rude, disrespectful, and clearly uninterested in helping. For someone working in hospitality, she showed no kindness, no professionalism, and absolutely no manners when speaking to guests. It felt like she didn’t know how to do her job or how to treat people with basic respect. This really left a negative impression and affected my overall experience.