Novotel Northbeach Guest Reviews
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Abella Wed, 23 April 2025
Very good
Liked: Fantastic location! Right in front of North Wollongong Beach We booked the Queen Size Bed with Ocean View. It was an uninterrupted view of the North Wollongong Beach & Pacific Ocean.There was a gym & a beautiful outdoor pool (although we didn't utilize it).Easy parking around the area. Easy stroll to the Wollongong Flagstaff Hill Lighthouse. A few cafes around the Hotel too. Front desk was great! Helpful and quick. Would consider returning to North Wollongong Novotel.
Disliked: We got a breakfast deal. It was ok, nothing exciting about it. Very simple. Although I probably should have opted not to get the breakfast. As other cafes would have offered more variety. I requested an omelette but it was going to take 20mins - hence I didn't bother with it. I also asked for chilli flakes and it never arrived. The hotel is a bit tired. It needs a bit of touch up & some paint. The bathtub shower was a bit of a step for short people like myself. There was nothing to hold on to - to hop on/off the bathtub shower. A bit hazardous I reckon.The bed was way too soft. My wife's back was sore on the second night. The TV entertainment was old. I haven't watched normal TV at home. I usually watch Netflix, Prime or Disney. I wish hotels provided these. Or at least Chromecast it (not sure if this was available).
Heidi Wed, 23 April 2025
Superb
Gayathri Wed, 23 April 2025
Clean and comfortable stay with...
Liked: Very clean comfortable and great location. Great staff
Maria-anna Wed, 23 April 2025
Great place to have some...
Liked: Perfect room , for me, to relax and take in the view, Thank you for allocating that room for my over night stay.
Disliked: nothing to dislike! I had a wonderful time :)
Rebecca Tue, 22 April 2025
Superb
Nadine Tue, 22 April 2025
Pros & Cons
Liked: I'd like to start off by complimenting the beautiful staff! Very professional, courteous, and helpful. Lovely people. Pros: ○ Nice room. ○ Comfy Bed (actual bed, not the sofa bed) ○ Soft pillows ○ Great location ○ Clean rooms/bathrooms ○ Lovely staff ○ Good parking (Is $35 a day) ○ The foyer and facilities on foyer level feel very luxurious
Disliked: Cons: (NB: Specific to OUR stay) ● Blood stains found on pillow on arrival that freaked out my children (and us..!) ● pull out sofa is a single bed and VERY hard - but staff were accommodating with adding extra doonas to try and soften, and offered to bring in a rollaway if it was still too hard. ● Quite a few cockroaches scuttling about underfoot in North bar ● Left half a biscuit on the bench in my room at 10.30pm while resting on the bed, got up 20mins later and there were 2 BIG cockroaches guzzling down on it!
Xiaochun Tue, 22 April 2025
Very good
Michele Mon, 21 April 2025
Great service and location
Liked: All good
Disliked: Higher level - better view (closer to the front of the building)
Megan Mon, 21 April 2025
Exceptional
Esakkimathi Mon, 21 April 2025
Loved the location. The rest...
Liked: The reception staff during checkin were courteous. The corner shop across the restaurant comes handy. House keeping staff were kind and helpful.
Disliked: Beds were uncomfortable. Flush was leaking. Bathtub hand shower was leaking. When called to inquire about the wifi, I was responded with a sarcasm by the reception at 9pm. North bar staff gave a grin when I made a choice for a cuppa over any alcoholic drink.