Novotel New York Times Square Guest Reviews
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|0.7 miles from New York City centre|
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Steven, North Falmouth, visiting Walter Kerr Theatre Sun, 1 April 2018
Overall a fine experience.
Liked: View; accommodations.
Disliked: WiFi was inconsistent. There was nothing in the room that explained the options available in the hotel.
Caitlyn Sat, 22 June 2019
So great, I?m coming back.
Liked: The bed was so comfortable. The location was great. The balcony had a picturesque view of Times Square.
Disliked: I wish the room service menu was more basic.
Mark Sat, 22 June 2019
Liked: Location to Times Square and Metro
Disliked: Lifts from street level to reception. Only 2 and in the evening there was a que.
Nicolas Sat, 22 June 2019
Good infrastructure, but needs work...
Liked: The bed and room are generally great. The room is larger, cleaner and more modern than most hotels in midtown.
Disliked: Staff are not overly friendly and in one case has an item disagreement amongst themselves in from of the client. Also, they charged 2 USD for receiving a postal delivery in my name - I mean, seriously?
David Sat, 22 June 2019
Liked: A modern hotel in a brilliant location to everything Staff very helpful What a view from terrace looking straight down Broadway to time squareExcellent stay Will be back
Billaki40 Sat, 22 June 2019
Jess Wed, 19 June 2019
No better place to stay...
Liked: Friendly staff, good service, good gym, midday check out and great location . Couldn't have asked for more .
Disliked: I love a pool at a hotel but hey you can't have everything !
Maiya Wed, 19 June 2019
Rv Tue, 18 June 2019
Wonderfull place to stay with...
Liked: The terrace with the view is amazing and the service
Disliked: People that where waiting on a long queue at the breakfast even many tables where free but not cleaned up...
Barbaros Tue, 18 June 2019
Still enjoyed our stays here....
Liked: Location, lively lobby area and room service are what I like the most.
Disliked: We have been staying in this hotel for the last 3-4 years. It is somewhat getting old. You can feel it. Especially in the bathrooms. In a few years this hotel should be renovated. Worst part is there is no coffee machine in the rooms.
Socrates Sun, 16 June 2019
Disliked: One night because of a party we couldn?t sit in the restaurant or use the cafe inside or outside