Overall a fine experience.

Liked: View; accommodations.
Disliked: WiFi was inconsistent. There was nothing in the room that explained the options available in the hotel.

Mostly just great!

Liked: Fantastic location, breakfast included option very nice. Staff helpful and pleasant.
Disliked: Problems with the shower and bathroom small for 2 people, however we managed.

Exceptional

Good

Disliked: The food

Good

Superb

Liked: Location, location, location.
Disliked: Getting stuck in the elevator goong down to the street lobby and only to be told by the attendant that he was aware of the problem and someone was expected to be there Monday to fix it. Here's a suggestion, close down the elevator until its fixed. Although the delay was only temporary and doors eventually opened, it could've and should've been avoided considering the attendant was already aware. Oh, and the ice bucket on our floor wasn't working but that was no big deal.

Pay attention at the pre-authorisation.

Liked: Nothing
Disliked: Worst service ever.

Exceptional

Liked: The breakfast was great, everyone was friendly and helpful. The location was perfect!

Exceptional

Liked: The size of the room, it?s easy access to Time Square and the view. Could not fault this hotel at all.
Disliked: Nothing to fault

Pleasant