Overall a fine experience.

Liked: View; accommodations.
Disliked: WiFi was inconsistent. There was nothing in the room that explained the options available in the hotel.

So great, I?m coming back.

Liked: The bed was so comfortable. The location was great. The balcony had a picturesque view of Times Square.
Disliked: I wish the room service menu was more basic.

Good

Liked: Location to Times Square and Metro
Disliked: Lifts from street level to reception. Only 2 and in the evening there was a que.

Good infrastructure, but needs work...

Liked: The bed and room are generally great. The room is larger, cleaner and more modern than most hotels in midtown.
Disliked: Staff are not overly friendly and in one case has an item disagreement amongst themselves in from of the client. Also, they charged 2 USD for receiving a postal delivery in my name - I mean, seriously?

Exceptional

Liked: A modern hotel in a brilliant location to everything Staff very helpful What a view from terrace looking straight down Broadway to time squareExcellent stay Will be back

Superb

No better place to stay...

Liked: Friendly staff, good service, good gym, midday check out and great location . Couldn't have asked for more .
Disliked: I love a pool at a hotel but hey you can't have everything !

Okay

Wonderfull place to stay with...

Liked: The terrace with the view is amazing and the service
Disliked: People that where waiting on a long queue at the breakfast even many tables where free but not cleaned up...

Still enjoyed our stays here....

Liked: Location, lively lobby area and room service are what I like the most.
Disliked: We have been staying in this hotel for the last 3-4 years. It is somewhat getting old. You can feel it. Especially in the bathrooms. In a few years this hotel should be renovated. Worst part is there is no coffee machine in the rooms.