Novotel New Plymouth Hobson

We paid for a basic...

Liked: Staff helpful and professional
Disliked: Bed was very hard. Heating difficult to control. Disliked the switch panel in the room which was too low and difficult to read without glasses. Only 2 tea bags for 2 people is not enough.

Passable

Liked: Beds were comfortable but room aircon was not very good
Disliked: The food option was very limited for vegetarians, when ordering room service my wife could only get fries

Good

Probably not a repeat stayer

Liked: Adequate buffet breakfast
Disliked: It was okay but just...dull.Leather chair in room was very worn and damaged Parking

Exceptional

Exceptional

Superb

Great sevice and stay.

Liked: Our stay was excellent in most regards - the room was clean, well set out with a lovely clean bathroom. The shower was excellent. We ate at the restaurant for both dinner and breakfast. The staff were very friendly and the food was well presented. Car parking was simple and easily accessed.
Disliked: The stay was really good and therefore we had no issues. We have stayed in the hotel before - it is easy to access.

Very good

Liked: Very clean and comfortable
Disliked: The room service was slow and didn’t bring what we ordered