Novotel Milton Keynes

Pleasant

Disliked: Specifically booked this hotel because it has EV chargers, but these required an app I wasn’t able to download. Fortunately, there were MFG fast chargers opposite the hotel that I could use and pay with a credit card

No POOL?!

Liked: Beds were comfortable.Location was good.
Disliked: The fact we paid extra fir this hotel under the impression we were going to be able to use the swimming pool.When we arrived we got told it was shut for our stay due to maintenance. With no prior notification of this.Very disappointing.

Exceptional

Liked: Staff are very friendly

Exceptional

Other than the breakfast this...

Liked: Great value for moneyPersonally for me, this hotel is better than any other chain like premier inn etc, staff were super friendly and helpful. The hotel was very clean, and it smelt amazing throughout the hotelThe pool was a massive hit with my kids, quite small but numbers are limited so that helped not being overcrowded
Disliked: The breakfast buffet, at £18 I found this very overpriced although kids eating free made it justifying.

Very good

Liked: Staff very friendly, room clean, bed comfortable, pool nice, breakfast good choiceStaff helpful when we had quite a few issues with the card key
Disliked: More choice on the main menu. We had great problems with the door card key.

Superb

Exceptional

Liked: Nice and clean the staff where very friendly

Exceptional

Liked: The staff were very professional, very polite and very helpful in answering any questions or explaining where things were.
Disliked: N/A