Novotel Miami Brickell Guest Reviews
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|2.6 miles from Miami centre|
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Cristian Sun, 9 January 2022
Alfonso Sat, 8 January 2022
Liked: perfect location of Brickell
Disliked: there were some hiccups in communication related to cleaning the room. like not informing the customer that the cleaning crew will not clean the room if you are in the room. The Lobby is on the 25 floor. then you need to walk around the other side of the elevator bank to catch the elevator to go to your actual floor where the rooms are located. that was a bit weird for me
Meitin Sat, 8 January 2022
Liked: I don't like nothing very poor the hotel
Disliked: every don't like very bad
Najdat Wed, 5 January 2022
Moretti Mon, 3 January 2022
Bruno Thu, 30 December 2021
Liked: Location, confortable bed, nice rooftop
Disliked: Train next door, small gym
Eliana Wed, 29 December 2021
Raquel Sat, 25 December 2021
Nice hotel, expensive parking.
Liked: The hotel is beautifully decorated. The pool's water is warm. Toiletries were abundant.
Disliked: Parking is $35. It is too expensive compared to the $20 rate including valet that is offered 3 minutes walking up on the street. Staff was not really welcoming, I couldn't help but feel that we were bothering them the couple of times that we needed their help. Room is cleaned every 3 or 4 days because of COVID.
Katie Thu, 23 December 2021
Liked: Liked the pool area, although need a coffee machine up there. Great views. Liked the room, felt fresh.
Disliked: It was appalling that it was not mentioned that you were not providing housekeeper service. I stayed in the hotel for 7 nights and received 1 housekeeping service - after about 10 or 11 requests at Reception, by text and by email. No one answered the phone from the room, once i even continued ringing for nearly 15 minutes!If i did not want a hotel service, i would have stayed at an Airbnb for half the cost. Had one breakfast - server was coughing repeatedly.
Anonymous Thu, 23 December 2021