Novotel Mexico City Santa Fe

Helpful, friendly staff. Hotel is...

Liked: Clean, good location, friendly staff.
Disliked: Everything was fine.

Superb

Very good

Liked: All was good in general just the kitchen and the morning staff in the breakfast unorganized, I wanted 1 hour for my breakfast and I couldn’t enjoyed it at the restaurant

Pleasant

Liked: Location
Disliked: My invoice was never sent, despite several pieces of mail reminding the need.

Exceptional

Not bad

Liked: Like breakfast buffet. Nice serving staffs . Friendly and good service. Warming welcome.
Disliked: A/C is not working properly. Even I complained five times. Mechanic came and told that cooling works 18 degrees only but room temperature was 21 degrees . Full night sweats . Couldn’t sleep

Exceptional

Liked: It is one of the best hotels to stay in Mexico City. I stayed here several times already.

Exceptional

Very good