Novotel Marseille Vieux Port

Overall good option. Restaurant could...

Liked: Location was good.Nice to have a pool.
Disliked: The plates and cooking pans (for eggs) were dirty every morning at breakfast.There is a sign saying if you wanted a savoury snack the chef could make it for you. I asked for two poached eggs and was told they wouldn’t make them, even when I showed them the sign. The breakfast area is beautiful, unless you are placed in the sun - then you can hardly keep your eyes open and will be sweaty before you leave your table.Two mornings the hot water for tea making ran out. The coffee machine was not working. Nutella ran out as did the orange juice. All took quite a while to refresh, and staff needed to be told.

Very much enjoyed our stay...

Liked: I was a bit worried about booking this hotel because of the negative reviews I had read, mainly on Tripadvisor. Very happy I went ahead as I think this hotel offered good value for money compared to the other more expensive 4-star hotels in Marseille. The pool is so much nicer than the Radisson (we went to have a look). View from the breakfast/ restaurant & bar area overlooking the harbour/ sea is beautiful and having the rooftop bar and restaurant from the Sofitel (above the Novotel) was great. We went there both nights for some drinks and nibbles.
Disliked: Breakfast could definitely be improved. Not enough staff to stay on top of things. Floor was quite dirty, had to ask several times for them to bring out more food. Cooking the eggs yourself (I guess the idea is nice) but it took forever. I can see why people complained about the upkeep of the interior. I think the hallways and rooms look in need of some attention, but they were all clean, and you don't want to spend much time in the room anyway when there's so much to explore!

Enjoyed my stay!

Liked: Fantastic pool, lovely food, super breakfast, couldn’t wish for more, with great staff.

Good location. Great staff

Liked: Great staff

Exceptional

Pleasant

Superb

Really liked Marseilles, great vibe...

Liked: Location, size of room, pool…..
Disliked: A bit expensive and had to pay extra for breakfast and parking.

Exceptional