Good stay however my first impression was reception.

Liked: Clean room and nice hotel.
Disliked: Reception staff not very helpful on checking in. They never asked us for help with bags and stuff nor did they show us the route to the lifts or to the room - left us turning around in the entrance. Talking amongst each other was more important than helping guests out. However when checking out, they were friendly and helpful.

Very good

Superb

Great value hotel

Liked: Great location. Spotlessly clean. Friendly and helpful staff. Breakfast that catered for 2 different dietary needs.
Disliked: The toilet being in a separate room from the sink and shower. The pillows (lack of and too soft/thin)

Superb

Superb

Superb

Needs to do better when...

Liked: The layout was easy to navigate in the reception area/bar
Disliked: Upholstery was visibly stained. My first room had a leaky sink so the staff changed my room, the 2nd room the coffee machine did not work. The bathroom was separate from the toilet in the 2nd room and this was claustrophobic and tight spaced despite me being of average build. The bar staff were not friendly, poor customer service and the food was not up to expectations.

Fabulous from start to finish

Liked: Dry nice hotel all staff warm and welcoming throughly enjoyed breakfast alsoGood location and near all public transport

A great city hotel.

Liked: Spotless hotel, great location and really good breakfast.