Novotel Manchester Centre Guest Reviews
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Write a review
Carl B, Manchester, visiting The Comedy Store Manchester Mon, 21 July 2014
Good stay however my first impression was reception.
Liked: Clean room and nice hotel.
Disliked: Reception staff not very helpful on checking in. They never asked us for help with bags and stuff nor did they show us the route to the lifts or to the room - left us turning around in the entrance. Talking amongst each other was more important than helping guests out. However when checking out, they were friendly and helpful.
Hollie Thu, 28 September 2023
Very good
Almas Thu, 28 September 2023
Superb
Jill Tue, 26 September 2023
Great value hotel
Liked: Great location. Spotlessly clean. Friendly and helpful staff. Breakfast that catered for 2 different dietary needs.
Disliked: The toilet being in a separate room from the sink and shower. The pillows (lack of and too soft/thin)
D Tue, 26 September 2023
Superb
Jessica Mon, 25 September 2023
Superb
Peter Mon, 25 September 2023
Superb
Heidi Mon, 25 September 2023
Needs to do better when...
Liked: The layout was easy to navigate in the reception area/bar
Disliked: Upholstery was visibly stained. My first room had a leaky sink so the staff changed my room, the 2nd room the coffee machine did not work. The bathroom was separate from the toilet in the 2nd room and this was claustrophobic and tight spaced despite me being of average build. The bar staff were not friendly, poor customer service and the food was not up to expectations.
Naomi Mon, 25 September 2023
Fabulous from start to finish
Liked: Dry nice hotel all staff warm and welcoming throughly enjoyed breakfast alsoGood location and near all public transport
Simon Mon, 25 September 2023
A great city hotel.
Liked: Spotless hotel, great location and really good breakfast.
David Sun, 24 September 2023
Excellent accommodations
Liked: Location is excellent central to everything And close to the office Easy to get to as well
Disliked: Everything is done by card transaction Some times it’s easier to use cash