Novotel Madrid Campo De Las Naciones

Exceptional

Exceptional

Superb

Friendly and comfortable

Liked: Location was great. Close to the airport and close to the stadium we were attending a concert at.Staff friendly
Disliked: When booking, I filtered my search for a hotel with a pool for my children and booked my flight times around idea of spending time in it.We stayed 30th May and the pool was not opening until 12th June.... Booking..com didn't show the dates the pool would be available

Very good

Liked: Location , very efficient service for coffee etc
Disliked: The rooms are a bit bland and are showing signs of age

Good for an emergency but...

Liked: Had to book last minute here as our flight back to the US was cancelled. The location is great insofar as it is just a ten minute drive to the airport. The food at the bar for lunch was nice but the menu is very limited. A huge conference, or number of conferences must have been going on as the lobby was packed, so no hope for dinner there. Turned out okay because it was the same menu which seemed boring. We went to the bar next door at The Pullman, and the food there, though rich, was nice. The room was insanely expensive for what it was, but since it was a last minute booking I had no choice. I appreciated the kind staff and clean and quiet rooms.
Disliked: Surprisingly, for an airport hotel, there is no shuttle and taxis cost $25 each way. The bar menu is limited and is the only option for lunch and dinner.

Exceptional

Liked: Everything. Bed comfort is nice. Rooms were clean and equipped with quality products.
Disliked: Location. It is too far from main city and everytime it took us 50-60 minutes to reach. So we had to take Uber all the time instead of Public transport. That is the only negative point. Otherwise stay was amazing.

good hotel.

Location was great for the...

Liked: Location
Disliked: Cost