Novotel London Waterloo Guest Reviews
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|1.0 miles from London centre|
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Yon Fri, 22 September 2023
Disliked: Room 242 had too much noise in the early morning around 3-6am repeatedly from garbage trucks that were in the alley nearby...
Can Fri, 22 September 2023
A safe hotel in a
Liked: The rooms were new and clean. Room service was good, the staff was really helpful and nice. We asked for an umbrella and a transformer for our chargers, and they gave it straight away. We enjoyed our stay.
Disliked: Only 2 things we didn't like: 1. Breakfast is way too expensive. This hotel isn't cheap, and you would think that breakfast is included in the price but unfortunately, it isn't. It costs 20-22 pounds per person every morning to eat the hotel's breakfast. In my opinion, it is firstly ridiculous that breakfast isn't included in the (already expensive) booking price, and second, the breakfast itself is way too expensive. 2. The gym can be better. It closes at 10 pm which is quite early considering that most tourists come back to the hotel around that time. Furthermore, it didn't have dumbells, only cables which was a bit frustrating as there were dumbells in the pictures of the gym.
Moruf Fri, 22 September 2023
The experience was good
Liked: The location and the room were good, but the breakfast was too monotonous in terms of variety.
Disliked: Breakfast was too predictable but should have been varied by including more varieties.
Abdullah Wed, 20 September 2023
Liked: The quietness and location... a few steps to reach some nearby places such as Big Ben, London Eye, and Westminster palace.
Disliked: No more restaurants or groceries nearby, also you need 15 minutes of walking to reach the nearest metro station.
Sanjeev Sun, 17 September 2023
It was ok and sufficed...
Liked: We loved the proximity of the property to all the main sites and being so close to jubilee mile.
Disliked: When we arrived our room was very filthy fromPrevious guests. They did assist to clean the room. Breakfast was also very standard. Only one lift was working and we had to use the stairs most of the time.
Praveen Sun, 17 September 2023
Barnabas Sat, 16 September 2023
Liked: Perfect location, comfortable rooms.
Disliked: Breakfast could be more healthy.
Rebecca Thu, 14 September 2023
Clean and spacious room! Great...
Liked: Room and breakfast
Don Thu, 14 September 2023
Great central location, good rooms,...
Liked: STAFF WENT OUT OF THEIR WAY TO ACCOMODATE OUR REQUESTS.
Ralph Mon, 11 September 2023
A quiet, pleasant spot near...
Liked: Helpful, courteous staff, spacious room for London, pretty spot by Lambeth Palace and Garden Museum.
Disliked: Pizza quality was only adequate