Novotel London Waterloo Hotel Guest Reviews
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Write a review
Ionut-emilian Tue, 24 June 2025
Exceptional
Anonymous Mon, 23 June 2025
Good
Liked: Location next to most of the attractions.
Disliked: Daily cleaning was of poor quality, not even washing the used caps. Every day I had to ask for additional towels as they were renewing just for 3 people instead of 4. The room included one double sofa bed instead of 2 separate sofa beds as in the description. My room had a problem with power for an hour and thanks to the employee's persistence it was fixed without changing a room. And although it mentioned that it can offer late check out I asked for 3 additional hours and wanted to charge me, despite the fact I faced the above problems during my stay.
Lee Sun, 22 June 2025
Superb
Laura Sun, 22 June 2025
Very well located (close to...
Liked: Location is great.
Disliked: Wish there was more staff at front desk for a quicker check-in/out process.
Christina Sat, 21 June 2025
Superb
Emily Fri, 20 June 2025
Exceptional
Imran Thu, 19 June 2025
Good
Ken Wed, 18 June 2025
Exceptional
Anonymous Tue, 17 June 2025
Property is good the location...
Liked: Location was very good. For the price the room was not that great it was a very basic room.
Disliked: For the cost it is wasn’t the best.
Ken Mon, 16 June 2025
No free parking.
Liked: Staff was good.
Disliked: The bathroom clogged as well as the toilet clogged.