Novotel London Waterloo Hotel Guest Reviews
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Write a review
Aaron Tue, 23 April 2024
Great stay with family
Liked: Good hotel, good location
Andrew Mon, 22 April 2024
Very pleasant
Liked: Breakfast was excellent, lots of choice, location was perfect for the finish of the marathon which ran.
Disliked: We liked everything.
Ben Fri, 19 April 2024
Very good
Ede Fri, 19 April 2024
Pleasant
Michaelhabib Thu, 18 April 2024
Superb
Liked: Location, breakfast
Disliked: Away from public transportation and groceries
George Thu, 18 April 2024
Very good
Liked: Rooms are clean and a good size for a family of 4 The location is good and the staff were very helpful. Will gladly stay there again
Disliked: Restaurant food wasn't the greatest on some of the classic dishes. Staff were great, just a little let down on the quality of the food being served
Heather Mon, 15 April 2024
Good
Liked: Breakfast was great lots of choices.
Disliked: Not enough milk in the room for beverages.
Michelle Thu, 11 April 2024
Very enjoyable will definitely stay...
Liked: The location is perfect,walking distance to most main attractions,Radha at Reception was so helpful and friendly and made time to speak with my children also,she was a pleasure to deal with.The play area was great kids loved it,spotless hotel and very quiet and peaceful for Central London,would definetely stay here again.
Disliked: Heating was hard to control in the room,service at dinner in the restaurant could be improved,the use of tablets doesn't appear to work when taking orders.
Ferhat Thu, 11 April 2024
Very good
Liked: Location
Disliked: Just tea and coffee is not free, just coffee...
Fiona Thu, 11 April 2024
Great location, awful orange juice
Liked: Great location and walking distance to the centre. Very clean and tidy. Helpful, smiley staff. Breakfast buffet was OK.
Disliked: The breakfast orange juice tasted like orange flavoured water. The room isn't brilliantly laid out and I was forever having to squeeze between tables of people trying to enjoy their breakfast or having to give way to others trying to squeeze through.