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Novotel London Excel

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Novotel London Excel, 7 Western Gateway Royal Victoria Dock, East London -(888) 406-7656
Area: London Docklands - Canary Warf & Greenwich
(Map)
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (2247 Ratings)
0.3 miles ExCeL London
t5 mins walking
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The Spotlight on Novotel London Excel

Modern Comfort on the Docklands – Perfect for Music-Lovers

Novotel London Excel is a sleek, 4-star hotel set right on the Royal Victoria Dock in East London. With its clean, contemporary design, waterside views, and a short walk to the ExCeL Centre and Custom House DLR station, it's a stylish and convenient base for concert nights across East London.
Rooms are spacious and soundproofed, offering a calm retreat after a loud night out. You’ll also find thoughtful touches like a laptop safe, mini-bar, and large work area in every room.

Why Concert-goers love it

Location is everything, and Novotel London Excel delivers. It's near the O2 Arena and just minutes from Custom House Station, giving you direct DLR access to central London and late-night connections. The hotel also offers a 12:00 PM checkout—perfect for sleeping in after a show. Despite its proximity to venues, the area is surprisingly quiet and relaxed, ideal for recovering post-gig.

Who this Hotel is great for

  • Groups of friends heading to big arena shows
  • Solo travelers chasing down bucket-list concerts
  • Couples looking for a stylish weekend escape
  • Fans wanting a quieter spot after the encore
  • Budget-conscious music lovers who want value without sacrificing comfort

Food and Drink Options

The hotel’s Upper Deck Restaurant & Bar serves up modern brasserie dishes with a view—perfect for a pre-show meal or late-night bite. While 24/7 room service isn’t advertised, the on-site restaurant and bar usually stay open late on event nights. Early riser or late sleeper? Grab breakfast with a view on the outdoor terrace.

Nightlife Options

While the hotel itself is more about quiet comfort than on-site parties, you’ll find bars and pubs within walking distance around Royal Victoria Dock. For more action, take a quick ride to Canary Wharf or hop across the river to buzzing North Greenwich near the O2.

What People Say

Guests love the waterfront views, spotless rooms, and the hotel’s easy access to public transport. Travelers also praise the friendly staff and the calm, professional vibe—especially appreciated after a high-energy night out.

Areas for Improvement

Some guests mention that the restaurant can get busy after events, so it’s smart to plan ahead. Others note that while the area is peaceful, it’s more business district than nightlife hub—so don’t expect a party scene right outside.

The Bottom Line

If you’re heading to a gig at the O2 or ExCeL, Novotel London Excel offers the perfect mix of comfort, convenience, and calm—all just minutes from the music.
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Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Heating
` Wheelchair accessible
` On-site parking
` mini bar
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Game Room
` Radio
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` French
` German
` Hungarian
` Italian
` Lithuanian
` Polish
` Portuguese
` Romanian
` Russian
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` Electric vehicle charging station
` Sofa
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` Body thermometer available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot spring
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Desk/workspace available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Novotel London Excel Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

Write a review

3

Pleasant - 3.0 out of 5

Samantha Mon, 18 August 2025

Good location for excel but...

Liked: The location was perfect
Disliked: The room was quite small with awkward bathroom doors that blocked the main door an wardrobe doors.

2

Disappointing - 2.0 out of 5

Jonathan Sun, 17 August 2025

Lovely hotel good location executive...

Liked: Good location. Spacious bar and terrace
Disliked: Stayed in an executive room. Air conditioning didn’t seem to work, separate toilet very small, pillows very hard

4

Very Good - 4.0 out of 5

Jullie Sun, 17 August 2025

Good value of the price

Liked: Near location of event
Disliked: The carpet needed more cleaning it did not look clean

5

Exceptional - 5.0 out of 5

Teegan Sun, 17 August 2025

Exceptional

5

Exceptional - 5.0 out of 5

Michele Sun, 17 August 2025

Great comfortable clean room

Liked: Perfect location easy to get to. Beautiful clean room - lovely staff. Great restaurant to view river - also a bath !

3.5

Good - 3.5 out of 5

Jennifer Sun, 17 August 2025

Good

Liked: The bed was very comfortable and pillows
Disliked: There wasn't any machine to buy drinks had to buy at the bar and they ran out of still water only had a big bottle so had to buy that. Wish the tv had netflix or prime

4

Very Good - 4.0 out of 5

Davonne Fri, 15 August 2025

Easy access to public transportation...

Liked: A bit out of the city, which was great for us. Easy access to public transportation and cable cars to O2 arena.
Disliked: The restaurant staff was kind and the breakfast was good, but messy after the first round of people ate.

4

Very Good - 4.0 out of 5

Chelsea Fri, 15 August 2025

Very good

4

Very Good - 4.0 out of 5

Chelsea Fri, 15 August 2025

Very good

3.5

Good - 3.5 out of 5

Issam Fri, 15 August 2025

Good

Liked: The hotel is good with a stunning view and some excellent limited services. There are multiple elevators and a spacious family room. The breakfast is acceptable. Fast check-in and fast check-out made the stay even more convenient.
Disliked: However, I was disappointed by the fact that I had to request room cleaning at the reception every day, even though there was a “Busy life, I’m out” sign on the door. This should mean that the room will be cleaned automatically without needing to ask at the reception, but I still had to go every time to inform the receptionist. One of the receptionists even claimed that there was a language barrier, which is not true at all, because requesting daily room cleaning does not require any language skills — and as business travelers, we speak several languages fluently. Another point is that some of the reception staff welcome guests with an obviously fake smile (only some of them, not all). Also, the room is missing a water spray for cleaning after using the toilet.

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Novotel London Excel 7 Western Gateway Royal Victoria Dock, East London