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Novotel London Excel

eeee - 0745 127 3975
Novotel London Excel, 7 Western Gateway Royal Victoria Dock, East London -0745 127 3975
Area: London Docklands - Canary Warf & Greenwich
(Map)
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (2247 Ratings)
0.3 miles ExCeL London
t5 mins walking
BOOK ONLINE OR CALL - 0745 127 3975
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The Spotlight on Novotel London Excel

Modern Comfort on the Docklands – Perfect for Music-Lovers

Novotel London Excel is a sleek, 4-star hotel set right on the Royal Victoria Dock in East London. With its clean, contemporary design, waterside views, and a short walk to the ExCeL Centre and Custom House DLR station, it's a stylish and convenient base for concert nights across East London.
Rooms are spacious and soundproofed, offering a calm retreat after a loud night out. You’ll also find thoughtful touches like a laptop safe, mini-bar, and large work area in every room.

Why Concert-goers love it

Location is everything, and Novotel London Excel delivers. It's near the O2 Arena and just minutes from Custom House Station, giving you direct DLR access to central London and late-night connections. The hotel also offers a 12:00 PM checkout—perfect for sleeping in after a show. Despite its proximity to venues, the area is surprisingly quiet and relaxed, ideal for recovering post-gig.

Who this Hotel is great for

  • Groups of friends heading to big arena shows
  • Solo travelers chasing down bucket-list concerts
  • Couples looking for a stylish weekend escape
  • Fans wanting a quieter spot after the encore
  • Budget-conscious music lovers who want value without sacrificing comfort

Food and Drink Options

The hotel’s Upper Deck Restaurant & Bar serves up modern brasserie dishes with a view—perfect for a pre-show meal or late-night bite. While 24/7 room service isn’t advertised, the on-site restaurant and bar usually stay open late on event nights. Early riser or late sleeper? Grab breakfast with a view on the outdoor terrace.

Nightlife Options

While the hotel itself is more about quiet comfort than on-site parties, you’ll find bars and pubs within walking distance around Royal Victoria Dock. For more action, take a quick ride to Canary Wharf or hop across the river to buzzing North Greenwich near the O2.

What People Say

Guests love the waterfront views, spotless rooms, and the hotel’s easy access to public transport. Travelers also praise the friendly staff and the calm, professional vibe—especially appreciated after a high-energy night out.

Areas for Improvement

Some guests mention that the restaurant can get busy after events, so it’s smart to plan ahead. Others note that while the area is peaceful, it’s more business district than nightlife hub—so don’t expect a party scene right outside.

The Bottom Line

If you’re heading to a gig at the O2 or ExCeL, Novotel London Excel offers the perfect mix of comfort, convenience, and calm—all just minutes from the music.
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Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Heating
` Wheelchair accessible
` On-site parking
` mini bar
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Game Room
` Radio
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` French
` German
` Hungarian
` Italian
` Lithuanian
` Polish
` Portuguese
` Romanian
` Russian
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` Electric vehicle charging station
` Sofa
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` Body thermometer available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot spring
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Desk/workspace available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Novotel London Excel Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Anonymous Thu, 10 July 2025

Superb

3

Pleasant - 3.0 out of 5

Hazel Thu, 10 July 2025

Great location for custom house...

Liked: Vanessa in the bar area was AMAZING! She was super efficient, friendly and professional
Disliked: The beds were wicked uncomfortable, the shower had no conditioner which was odd for a hotel and the rooms had literally 2 plug sockets. There were a lot of USB ports, but we’ve moved to USB-C for almost everything now.

4

Very Good - 4.0 out of 5

Warnakulasuriya Wed, 9 July 2025

Very good

Liked: LocationBreakfast Late open bar
Disliked: Room was crampedDrinks were very expensive

5

Exceptional - 5.0 out of 5

Adelaide Wed, 9 July 2025

I absolutely loved my stay

Liked: I loved everything. The room was perfect. They even left some nice chocolate for my mum’s birthday. The hotel is very clean and smells nice. Lovely sauna! Location is so peaceful and not touristic. You have the Elizabeth line 2 min away so can go pretty much go everywhere in a few min. 100% recommend
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Chanda Wed, 9 July 2025

Exceptional

Liked: location was great

5

Exceptional - 5.0 out of 5

Laura Wed, 9 July 2025

Exceptional

Liked: Honestly amazing. We stayed here for an event at the Excel so location is perfect. Room was fabulous, modern, clean and the bathroom was great. Would stay here again in a heartbeat.

3

Pleasant - 3.0 out of 5

Constantinos Tue, 8 July 2025

Pleasant

3.5

Good - 3.5 out of 5

Abi Tue, 8 July 2025

Good

Liked: Nice, clean & easy to find
Disliked: Bed mattress was really hard. Not enough privacy in the bathroom.

4

Very Good - 4.0 out of 5

Jimmy Mon, 7 July 2025

Very good

4.5

Wonderful - 4.5 out of 5

Laura Mon, 7 July 2025

Superb

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Novotel London Excel 7 Western Gateway Royal Victoria Dock, East London