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Novotel London Excel

eeee - 0745 127 3975
Novotel London Excel, 7 Western Gateway Royal Victoria Dock, East London -0745 127 3975
Area: London Docklands - Canary Warf & Greenwich
(Map)
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (2247 Ratings)
0.3 miles ExCeL London
t5 mins walking
BOOK ONLINE OR CALL - 0745 127 3975
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The Spotlight on Novotel London Excel

Modern Comfort on the Docklands – Perfect for Music-Lovers

Novotel London Excel is a sleek, 4-star hotel set right on the Royal Victoria Dock in East London. With its clean, contemporary design, waterside views, and a short walk to the ExCeL Centre and Custom House DLR station, it's a stylish and convenient base for concert nights across East London.
Rooms are spacious and soundproofed, offering a calm retreat after a loud night out. You’ll also find thoughtful touches like a laptop safe, mini-bar, and large work area in every room.

Why Concert-goers love it

Location is everything, and Novotel London Excel delivers. It's near the O2 Arena and just minutes from Custom House Station, giving you direct DLR access to central London and late-night connections. The hotel also offers a 12:00 PM checkout—perfect for sleeping in after a show. Despite its proximity to venues, the area is surprisingly quiet and relaxed, ideal for recovering post-gig.

Who this Hotel is great for

  • Groups of friends heading to big arena shows
  • Solo travelers chasing down bucket-list concerts
  • Couples looking for a stylish weekend escape
  • Fans wanting a quieter spot after the encore
  • Budget-conscious music lovers who want value without sacrificing comfort

Food and Drink Options

The hotel’s Upper Deck Restaurant & Bar serves up modern brasserie dishes with a view—perfect for a pre-show meal or late-night bite. While 24/7 room service isn’t advertised, the on-site restaurant and bar usually stay open late on event nights. Early riser or late sleeper? Grab breakfast with a view on the outdoor terrace.

Nightlife Options

While the hotel itself is more about quiet comfort than on-site parties, you’ll find bars and pubs within walking distance around Royal Victoria Dock. For more action, take a quick ride to Canary Wharf or hop across the river to buzzing North Greenwich near the O2.

What People Say

Guests love the waterfront views, spotless rooms, and the hotel’s easy access to public transport. Travelers also praise the friendly staff and the calm, professional vibe—especially appreciated after a high-energy night out.

Areas for Improvement

Some guests mention that the restaurant can get busy after events, so it’s smart to plan ahead. Others note that while the area is peaceful, it’s more business district than nightlife hub—so don’t expect a party scene right outside.

The Bottom Line

If you’re heading to a gig at the O2 or ExCeL, Novotel London Excel offers the perfect mix of comfort, convenience, and calm—all just minutes from the music.
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Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Heating
` Wheelchair accessible
` On-site parking
` mini bar
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Game Room
` Radio
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` French
` German
` Hungarian
` Italian
` Lithuanian
` Polish
` Portuguese
` Romanian
` Russian
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` Electric vehicle charging station
` Sofa
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` Body thermometer available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot spring
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Desk/workspace available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Novotel London Excel Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Terri Sat, 2 August 2025

Recent stay

Liked: How easy it was to commute to & how it close to venue we were visiting. The breakfast was really good. Although close to airport, didnt hear anythiing until morning
Disliked: Bed seemed to dip in the middle but no other major dislikes

2.5

Fair - 2.5 out of 5

Georgina Sat, 2 August 2025

Staff need to smile

Liked: The bed was comfortable The shower was good
Disliked: Room was hotLady on reception was very rude hardly made eye contact didn't greet us when we arrived. Handed us a key said what floor we were on and turned back to computer. No asking about breakfast... Where the bar or restaurant was. Which way to go for lifts

4

Very Good - 4.0 out of 5

M Sat, 2 August 2025

Very good

1.5

Poor - 1.5 out of 5

Atul Fri, 1 August 2025

Terrible

Liked: There nothing special to like. Rooms are not good, housekeeping do not never take any request urgently.
Disliked: It was whole bad experience. Room are not good, mattress are very hard and the sofa cum bed was terrible. Any request I made attended very late or not attended. I reminded 3-4 times.

3.5

Good - 3.5 out of 5

Gavin Fri, 1 August 2025

Good for a short stay...

Liked: Excellent location away from central London. Big rooms and spacious bathroom. Very decent gym!
Disliked: Carpet needs deep clean.

5

Exceptional - 5.0 out of 5

Beverley Thu, 31 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Emmanuel Thu, 31 July 2025

Awesome and felt more relaxed

Liked: Serene and quiet

5

Exceptional - 5.0 out of 5

Maddy Thu, 31 July 2025

Exceptional

4

Very Good - 4.0 out of 5

Supreeth Tue, 29 July 2025

Very good

5

Exceptional - 5.0 out of 5

Aidelebe Mon, 28 July 2025

Exceptional

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Novotel London Excel 7 Western Gateway Royal Victoria Dock, East London