Novotel London Excel Guest Reviews
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Write a review
Rachel Sun, 24 March 2024
Lovely staff, sticky room.
Liked: I have stayed at this location many times because the staff are lovely and the location is great. But this visit the was was not as clean as it usually was.
Disliked: Cleanliness of the room.
Michelle Sun, 24 March 2024
Exceptional
Liked: Friendly/professional staff. Lovely clean room with very large/clean bathroom
Rachel Sat, 23 March 2024
Comfortable stay
Disliked: For the price and rating few cosmetic issues with room but very nice nonetheless
Mel Sat, 23 March 2024
Comfortable stay, friendly staff! Thanks...
Liked: The hotel is very convenient for attending conferences and conventions at the ExCeL London exhibition center. There are a number of restaurants within walking distance and it is a short walk to hop on public transit. The staff were all very friendly and helpful and my room was very spacious.
Disliked: The breakfast was nothing special (I expected more for a 4-star hotel).
Rizwan Sat, 23 March 2024
Exceptional
Jane Sat, 23 March 2024
Very good
Liked: Good location, everything you could need for a business stay
Disliked: The price to stay an extra night doubled and I could not cancel the original booking so had to move to the Ibis next door which was perfectly adequate to stay within budget
Kiril Fri, 22 March 2024
Very good
Liked: The staff was lovely,
Disliked: bath and toilet was so small, there is no coffee and no mini bar drinks. The spot of the hotel is ok if you go to Excel or O2 arena but downtown is a bit far. the breakfast was terrible. It is not wort it for the money
Liannab Thu, 21 March 2024
Very good
Liked: Breakfast had a great selection and was great value for money. Location was excellent for what we needed!Beds were really comfortable and room was lovely.
Disliked: Lack of amenities in bathroom like shower cap etc
Adrian Thu, 21 March 2024
Very high standard abd reasonable...
Liked: Friendliness of staff and cleanliness
Disliked: All was perfect
Knight Thu, 21 March 2024
Very good