United States
Canada
United Kingdom
New Zealand
AustraliaNovotel London Excel Guest Reviews
Overall Average Score:
Excellent (4.4 out of 5)
Write a review
Menu
Write a review
Lorraine Wed, 19 January 2022
Very good
Ashanti Tue, 18 January 2022
All good
Liked: Very good business u done me well
Disliked: The price
Anonymous Mon, 17 January 2022
Exceptional
Louise Mon, 17 January 2022
Good
Liked: loved the bathroom, and the modern design
Disliked: room was on the smaller side
Petra Mon, 17 January 2022
Overall it ok we just...
Liked: Lovely staff especially Audrey when we had breakfast she was so welcoming.
Disliked: Mattress was very hard/stiff so didn?t get a good nights sleep.
Grace Sun, 16 January 2022
Exceptional
Laura Sun, 16 January 2022
Superb
Jo Sun, 16 January 2022
Apart from parking situation it...
Liked: Room was very comfortable and fantastic.Toom had everything I neededShower was amazing.Plently of hot water and good power.Coffee and tea making stuff was great too.Bed very comfortable and room was exceptionally clean !!
Disliked: We travelled for 4.5 hours to get there by carWhen booking we were informed that car parking was included in the room but when we got there no car parking was available and were informed that it was not included.Caused a lot of stress!
Linda Sun, 16 January 2022
Exceptional
Karen Sun, 16 January 2022
Passable
Liked: Proximity to event
Disliked: Bar and access to catering facilities stopped before 10 pm which meant that a large number of people could not get access to food or drink when they returned to the hotel. Very poor.
