Novotel London City South Guest Reviews
Write a review
|1.4 miles from London centre|
Write a review
Rob Fri, 6 December 2019
Great hotel - convenient, clean...
Nazan Thu, 5 December 2019
that was big disappointment for...
Disliked: I booked 3 single rooms. we arrive the hotel quite late than they offer us one room for 3 person or another hotel. because they give our booked room to someone. at the midnight we need to go another hotel by taxi. ?t was really fearfull experience for us.
Dinca Wed, 4 December 2019
Liked: The location is great, couple of minutes from The shard, the London Bridge! The breakfast was enough and Lily from the restaurant was super sweet and helpful, the room was ok, I was expecting to be a little bigger, the bathroom was big, the reception is very beautiful, and we had dinner one night there and the food was really tasty, and Tania was really nice and sweet!
Disliked: In the room was a little bit cold even if we had the temperature at maximum, the window from the bathroom, the wall that separates the room and bathroom, should have a curtain or something because it is a little bit occurd to see literally everything when someone is in there, the water from the breakfast is from washbasin or it taste like that, I didn?t like it at all, and the minibar was empty, not even water, nothing, We didn?t had slippers!
Nicky Tue, 3 December 2019
Anonymous Mon, 2 December 2019
Emil Mon, 2 December 2019
Super location super staff
Liked: Very good location, walking distance from Lindon Bridge station, Borough Market 3 min walking. Very comfortable for couples and families. Excellent breakfast, friendly stuff, especially Lili. We ware there 2nd time in 2 months
Pg Mon, 2 December 2019
Great hotel and very clean...
Liked: Good room price. Very clean and comfortable. Great family room. Well outfitted room. Great location. Very friendly and accommodating staff.
Disliked: The food and drinks are ridiculously over priced. Be very wary of ordering anything. Check prices first. Unfortunately it seems the staff are trained to herd people into their bar and restaurant, with continuous pitches. Rather eat elsewhere. Other than that it was superb.
Andrew Sun, 1 December 2019
A very good hotel in...
Liked: Great staff on reception (Eric was excellent) and facilities were very good. The room size was good and the beds comfy.
Disliked: I found the staff at breakfast disinterested and in contrast to the excellent front desk team. One of the staff members brushed food onto the floor deliberately, when setting a table for a new guest. The new guests were then sat down at a table that was not cleaned to a reasonable level. One thing in the room that I didn't like was the odd pocket arrangement with the bathroom door. It felt awkward and lacked the usual privacy of a bathroom. Although it was a family staff, a more private space in the bathroom would have been appreciated.
Kirsten Sun, 1 December 2019
Comfortable and lovely hotel x
Liked: It was amazing ! I can?t wait to go again x
Disliked: The food in the restaurant was a little bit slow x
Anonymous Sun, 1 December 2019
Liked: Lovely rooms
Disliked: Requested early check in prior to stay which was accepted but room still was not ready for another 40 minutes after the allocated check in slot. Also had the wrong welcome message in room, as said welcome Richard and none of us were Richard