Novotel Liverpool Centre Guest Reviews
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Anonymous Tue, 28 June 2022
Passable
Grange Mon, 27 June 2022
The hotel was OK but...
Liked: Breakfast was lovely....reception were great so was location,!
Disliked: The main reason I gave low score rating is because of the noise outside the hotel. We were there for a 2 night stay. The first night we were up all night unable to sleep because there was a generator nearby our room which made a very loud humming noiseI I I complained the next morning to the kind receptionist who then moved us to another room and infact offered us an upgrade which I was happy to accept! Unfortunately we didn't sleep again that night because there was traffic going by all night and people shouting with raised voices walking by the hotel . I understand the hotel is in the city centre but I think it's fair to say the hotel needs to install some soundproof windows. I feel totally exhausted and need another break!! The ironical point is i actually requested a quiet room....not sure there are any!!
Stuart Mon, 27 June 2022
Good
Liked: Rooms bath/shower all great bar food great relaxing staff very helpful in all a lovely place
Disliked: The pool was closed went down Sunday night but closed my grandson and I went to bed at 830 pm then around 6am got woke up by either bin men or homebargain delivery as tried going back to sleep couldn't so went to window saw a big hb van unless bin men had gone this won't stop me coming back but would ask for a different room better to be truthful
Abduljaber Mon, 27 June 2022
Very good
Sylvia Mon, 27 June 2022
PLEASANT STAY GREAT LOCATION
Liked: Friendly staff great location
Disliked: Smell of sewerage in both bathrooms . Raw sewage came into sink when emptying
Robert Mon, 27 June 2022
great stay
Liked: convenient location for everything quiet up on 9th floor good size room great showerfriendly reception
Disliked: maids didn?t come one daynext day only did bare minimum
Wright Mon, 27 June 2022
Superb
Spellman Mon, 27 June 2022
Would stay again.
Liked: Everything was great. Good food, friendly staff. X
Disliked: Nothing
Anthony Mon, 27 June 2022
Exceptional
Donna Sun, 26 June 2022
our stay was ok, the...
Liked: location & facility?s
Disliked: beds were not comfortable,carpets really old an stained