Novotel Lille Aéroport

Excellent service, very good staff...

Liked: What you expect is what you get. Great staff and good location. Room are good size but a bit aged.
Disliked: Aged rooms

Exceptional

Superb

Superb

Superb

Superb

Quite pleasant stay with our...

Liked: Room size was adequate for our family of 4 (2 children 7 & 1). Well equipped, comfortable bed, even had a little fridge which I didnt expect. Hotel Lobby had lots of areas for having chitchat with friends, had games for the children, our boys loved playing them. Had a cozy separate seating area with large tv. Really impressed with this arrangement.Breakfast menu was pretty good, quite a lot of options.Parking on site was free and had quite a lot of space.Staff- All the staffs were really nice and helpful. My son left his Samsung tablet on the lobby by mistake and we were out the whole day. after returning to the hotel, we realised it was missing. But luckily one of the staff spotted it and stored it safely with them and we found it. Very very helpful staff. Also, my child became sick and threw up the night before we left, even though we cleaned it but still informed at the reception. They were very caring about it and reassured us that it was not a big deal.Location- only about over an hour from Calais port, 1hr from Ghent, has a McD just next to it, petrol station only few mins drive. Also, there was a halal chinese buffet about 3mins drive called Royal D'Asia. We loved their food.
Disliked: Separate toilet and bath, do not prefer it at all. Not at all convenient.On our 1st day, in the evening, children were playing Uno in the lobby, one of the staff was quite rude to them. They were not very loud but he kept on complaining to them directly not to us that they were being loud, which they werent. After few times, I had to tell him off as he was being unreasonable and quite rude. But he stopped after that.

Very good

Superb