Name: Novotel Ipswich Centre
Address: Greyfriars Rd, Ipswich
Telephone: (888) 406-7656
Rating: 4.25

Fantastic stay. Would definitely stay again.

Disliked: Nothing.

Staff were very friendly and helpful. Room was a good size and very clean. Excellent hotel - will definitely stay again.

The room was a good size and clean. Pillows could have been better. The breakfast was average. Bacon was dried and difficult to cut. Would use again.

Liked: Comfortable room.

Quick check in and check out. Lovely comfortable room, clean and inviting. Good location for visiting the town and the Regent Theatre.

Liked: Friendly staff.
Disliked: No free car park.

Superb

Liked: Facilities, beds - everything is fine
Disliked: For personal reasons, I have to stay at this hotel quite often. Everything is ok with the hotel itself, but I am unpleasantly surprised by the experience with payment. The hotel does not accept MasterCard, I was not warned about this, and I was not offered any solutions - your card is simply not accepted, do whatever you want. Apple pay is not suitable, it is impossible to make a transfer, they do not accept cash. So what should I do standing there with a suitcase and a child?? That time, my friend saved me, who paid by card. If there is such a problem, the hotel could at least warn customers in advance and offer some solutions.

Very comfortable hotel and environment....

Liked: Very comfortable hotel and environment. Breakfast was good quality and great value.
Disliked: Maybe the second bed in the twin room could be bigger.

Exceptional

Superb

Liked: Quiet and comfortable.

Great hotel, lovely staff, but...

Liked: The staff were really friendly and helpful. They were able to accommodate any request and were always positive and flexible. The room was quiet and comfortable. The breakfast was tasty and well seasoned, and it was nice to see everything labelled for gluten free options. The EV charger is a bonus for EV drivers and is fast charging.
Disliked: The car park can get extremely busy and you are not guaranteed a spot. I think it should be reserved for guests and there shouldn't be a charge. Other hotels in the area have ample parking and don't charge.