Exceptional

Superb

Stay was pleasant and room...

Liked: Hotel location was convenient for our visit. Good COVID protocols in place. Staff really pleasant & helpful. Room had 2 chairs & a little table as well as a small fridge that was virtually silent. The hotel location is next to an industrial estate and retail park, as well as train & tram station, so convenient if you have business in that area.
Disliked: 'Quiet room' was overlooking tram & train lines. That may be because we arrived early so might not have been room we were originally allocated. However there wasn't really any intrusive noise. The bathroom floor had several loose and broken tiles. Neither of the USB ports on either side of the bed worked. Room was just a little dated & tired.

Superb

Superb

Great comfortable place to stay...

Liked: I appreciated the fact that I could extend my check out time - due to online meetings Plus room very comfortable and spacious and facilities to work in room great - large desk plus comfortable chair to use whilst working at the desk I really liked the large picture window that opened up providing fresh air Some hotels don?t have adequate windows opening - I prefer the option to have lots of fresh cool air when travelling Staff all extremely friendly and cheery - Novotel is defiantly my favourite place to stay and relax in comfort when working away from home
Disliked: Everything good

Pleasant

Excellent

Liked: The staff at this hotel was exceptional, I needed to get documents printed and they printed them and delivered them to my room, room service was excellent. I could fault nothing about this hotel.

Ideal

Liked: Ideal for motorway and city bypass