Novotel Edinburgh Park

Exceptional

Exceptional

Liked: Hotel was first class. Very clean with excellent staff who were very helpful. Shenzana at reception was first class.
Disliked: Nothing I didn't like

Fantastic hotel,ideal location

Liked: Location was ideal, 2min walk to get on tram to the centre.Friendly staffWarm and welcoming feel

Very good

Liked: Everything’s okay and good, facilities are clean. We had fun in our stay ⭐️⭐️⭐️⭐️⭐️
Disliked: The receptionist who checked me in initially said there might not be a booking for a family with kids, but I confirmed I had one. Upon taking my name, she found the booking, but that first impression was alarming and worrying, and she didn't even apologize for her immediate assumption. She's lovely and accommodating, but proper training with such immediate remarks and customer service are essential at all times.

Good

Liked: Location accessible to shops and food and to city center

Passable

Liked: Great location Big bedTv workedWiFi worked
Disliked: Very expensive Car park is expensive too considering how much you pay for the hotel

Exceptional

Exceptional

Liked: Excellent staff, so helpful. Room lovely and clean and comfy bed. Tram 2 min Walk from hotel