Superb

Liked: The decor , friendly and helpful staff
Disliked: Thought the breakfast was overpriced if you only wanted a continental breakfast

Exceptional

Superb

Very good

Excellent

Liked: Very quick check in. Ideal location, plus great room view of the castle. Staff were lovely, and when people the room above were making a lot of noise (arguing) the staff saw to it immediately and texted us to let us know it had been dealt with - was really impressed by this, especially given the nature of the noise complaint.
Disliked: Decent sized room, although was a little strange having the toilet in a separate room from the bathroom. We also couldn?t get the TV to chrome cast as was suggested.

Disappointing

Liked: The room allocated to me on my arrival was in use already!!! imagine checking into someones else room...
Disliked: The standard of the rooms weren't great at all.

Very good

Not bad

Liked: Very nice place in the town centre.
Disliked: In the room was cold, the heater wasn't worked.

Exceptional