Novotel Den Haag City Centre

Very good

Liked: The hotel is right in the city centre, close to all the shops. Breakfast was very good, rooms were clean, parking with an elevator for the car, it was an impressive thing to the kids, a very nice place to stay in, would visit it again.

overall good, perfect location, transport...

Liked: Good food, good variety, no complaints
Disliked: WC separated from the bathroom, in a small closet with direct entry from the hall, with no lavatory. Awful.

Very enjoyable!

Liked: In the centre of The Hague.
Disliked: The shower : very slippery and quite dangerous for older people.

Pleasant

Liked: Location.Free water refill station at lobby.
Disliked: Old room layout, a separate toilet room but it didnt have a washbasin so you still had to go into the bathroom to wash your hands. Skip paying for the breakfast there are far better options just outside the hotel (even the supermarket next door has better options and cheaper).

We were comfortable during our...

Liked: Kids corner and child friendly staff

Disappointing

Liked: The actual location of the hotel was good. Close to restaurants, shopping, and easy to get around.
Disliked: The "sofa bed" was not adequate or appropriate for an adult. We put three adults on the reservations, so were expecting a pull-out couch, as we had seen at almost all other hotels, but it was literally a sofa with a thin mattress rather than cushions. It was extremely small and uncomfortable. As someone who is not considered large (5 ft. 6), I barely fit. It was barely wider than my shoulders. This kind of bed would only be suitable for a child.

I booked Novo hotel because...

Liked: Location
Disliked: Not up to usual novo hotel standards (despite premium price)

Good

Exceptional