Novotel Clermont-Ferrand Guest Reviews
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2.3 miles from Clermont Ferrand centre |
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Wendy Thu, 25 April 2024
A little disappointing!
Liked: Charming reception staff and pleasant room. Very clean and close to the autoroute for an overnight stop.
Disliked: The restaurant service was not good - and needs to be much better for a 4 star hotel. In spite of several waiting staff we were ignored at the entrance for some time and then ignored again while waiting to order. Food was OK but, as common in France, no vegetable accompaniments other than potato provided. No salads on the menu at all.Only soap products in the bathroom and one towel for 2 people.Constant strange noise from below the room - something like a trolley being dragged over stone floor until late evening and starting again early morning.
Marc Sun, 14 April 2024
Excellent stayover
Liked: Hotel staff was very responsive and helpful.They went the extra mile!
Rogier Wed, 3 April 2024
It’s okay for one night
Liked: I could charge my car without cost.
Disliked: Very cheap hotel. Very basic.
Reza Sun, 24 March 2024
Superb
Van Sat, 23 March 2024
Very good
Jayne Wed, 20 March 2024
Restaurant food was very disappointing
Liked: Loction
Disliked: The food was poor value and not good
Rolan Wed, 13 March 2024
Very good
James Fri, 9 February 2024
It was very disappointing as...
Liked: The lunch at the nearby restaurant(recommended by friendly receptionist).
Disliked: The toilet seat was hanging on by one bolt.The TV did not work,we only found this out after an early supper.The three way opening window had a faulty Lefthand upper corner fixing,which meant the window could not be shut and keep the road noise out.The cleaners were ready and waiting outside our room to prepare for the next guest…talk about a hot sheet hotel!We were given a deduction on the amount to pay for our evening meal of an omelette and a veggie curry.
Peter Thu, 11 January 2024
Very good
Liked: Great stay thanks
Janet Thu, 11 January 2024
Travelling stopover
Liked: Restaurant and bar staff very nice. Parking good. No milk in room for coffee.
Disliked: Breakfast finished at 9.30, seems early? large hotel so anonymous really. Restaurant was very bright no ambience.