Novotel Cardiff Centre Guest Reviews
Write a review
|0.6 miles from Cardiff centre
Write a review
M Wed, 28 February 2024
Liked: One positive aspect was the parking.
Disliked: I asked for a room on the ground or first floor and instead I was given a smoking room on the 4th floor. The room and bed sheets, pillows were all smelly and not cleaned up properly. The bathroom was fair. I have stayed in other similar hotels owned by other groups which were far better.
Ruth Tue, 27 February 2024
Orianne Tue, 27 February 2024
Gary Tue, 27 February 2024
Charlie Tue, 27 February 2024
Karl Mon, 26 February 2024
Our stay at novotel
Liked: The swimming pool,sauna and steam room was very nice and also the lay out in the reception
Mark Mon, 26 February 2024
Novotel got you out of...
Liked: The fact they dealt with the issue you left them with was commendable. Really frustrating that you told me that they knew about my child staying with us but they knew nothing about it was not good.
Daisy Sun, 25 February 2024
Alana Sun, 25 February 2024
Liked: Location was great, breakfast was lovely, great choice. Pool area was great for us. Bed was really comfy. Staff were helpful and courteous. Parking very easy and handy.
Disliked: Our room wasn't ready at check-in time and we had to wait nearly an hour, but the reception staff did all they could.Cold tap wasn't working in our bathroom sink and the toilet flush was temperamental. One of the lifts was out of order.
Ionut Sun, 25 February 2024
Liked: Excellent terrace suite Overall superb