Novotel Cambridge North

Superb

Amazing stay polite staff

Liked: Very inviting and staff all polite. Clean and comfortable
Disliked: Nothing

Very nice

Liked: Location and very clean

Superb

Exceptional

Very good

Liked: Clean, modern and quiet

Superb

Liked: Excellent room - twin has plenty of space for our bags, hanging rails for clothes etc. Nice to have seating are in room and well designed bathroom with good size shower and lovely shower products. Beds were very comfy.Staff were very helpful and friendly. The hotel is clearly very new and modern and located in an area of development for new offices and apartments etc. It was easy to find driving and was well connected to the city centre by bus and train. Parking is next to the hotel but is the train station parking- we did two loops in car before we relaised as the information on booking.com suggested it was a hotel car park. This is paid online when you leave the car park - staff were helpful with this but it is confusing if you dont know in advance this is the set up. It cost £9 for overnight when we arrived after 6pm and left before 10am which was reasonable compared to the parking prices in the city. Location - you can bus or train into the centre but there are not really any restaurants etc within walking distance. NB If you are going into Cambridge bus in would definitely be cheaper than paying to park in the city! Staff did offer that you can order food delivery if you didn't want to go back into the city or eat in the hotel (menu was pub food style but quite pricey) and there is a co-op opposite the hotel that has good food range for a room picnic!
Disliked: Location might be an issue if you dont want to go back into city centre/drive for evening meals

Very good

Liked: The salted water pool and the mattress
Disliked: The parking fee

Comfortable

Liked: The location to get to the city
Disliked: By mistake I booked a twin room and I asked if I could get a double and I was told 20 pounds more which I was surprised I had to pay because I've been upgraded before without paying so to ask for a double bed I had to pay. I feel just being generous doesn't cost a lot but after that experience I would not book that hotel again when I visit in December..The other thing was that the car park it only says it's available and doesn't say you have to pay...