Novotel Brugge Centrum

Very good

Superb

Great place to stay in...

Liked: Great location, great hotel , looks very executive hotel and very modern facilities at the room very clean and very spacious. We love it!

Great place to stay on...

Liked: The cleanliness and the recently renovated rooms and amenities.
Disliked: Nothing.

Bad

Disliked: Be careful when you make a non refundable booking, no fee is returned no matter what the reason is, even if you explain

Excellent family friendly hotel

Liked: Lovely and very relaxed place, really family friendly. Great bar and perfect location for easy access to the historic part of town

A nice comfortable stay with...

Liked: There was a lot of space and it was very clean. The pool area was clean and a welcome part of our stay during the warm weather.
Disliked: The room we had was on the street side so was a bit noisy.

Modern and spacious at a...

Liked: Loved the spacious two-story room with additional bedroom loft—perfect room if traveling with close friends or older children. Loved the quiet garden view adjoining our downstairs room. Clean with lovely linens and towels/robes.
Disliked: Compared to many other places I’ve stayed, hospitality of staff lacked warmth and welcome. Particularly when dining in the hotel restaurant, staff seemed young and inattentive. I believe hotel management could greatly improve on their team’s customer service. Additionally, the landscaping was overgrown and not well-maintained. I think small details like this indicate a lack of oversight and care. I would like to stay here again but would be open to checking out other properties in the future.

Exceptional