Novotel Barcelona City

Very good

Fantastic first trip to Barcelona-...

Liked: Great central location. Lovely suite . Rooftop bar and pool are super. Free minibar and fluffy robes and slippers in the suite were lovely touches. Extremely helpful and friendly staff . Nice breakfast selection.
Disliked: Would have liked a higher room !

Bad

Novotel is an excellent choice...

Liked: The location of the hotel is one of its best assets. Right in the middle of the city’s attractions and the beaches, moving around the city is very easy. The Mall just 1 minute walk from the hotel is also a big plus, with a lot of options for F&B, a super market and various stores to shop. The roof top of the hotel with the bar and the pool is definitely a special treat for the guests. Yes, many might say that the pool is quite small for such a hotel and that’s true, as it gets quite crowded and it’s difficult to use it, but this is the case with most of the rooftop pools in Barcelona Hotels. The room was spacious enough for a family of 4. The view to the city from the 14th floor really made it special. The hotel staff is professional and eager to assist with any requests imposed. Special shout out to Ivan in the reception for his willingness to assist us in various requests and the staff at the rooftop bar that did their best to service the guests during rush hour. Breakfast at Novotel has a variety of options to choose from. The breakfast venue is also great as you feel like you are having breakfast in the city. As a last remark, moving around the city with taxis is quite cheap and right outside the hotel there are always available taxis, which saved us a lot of time.
Disliked: The elevator system with the electronic cards had some issues but it did not matter to us, considering the overall hotel experience met and in some cases (location, room amenities,breakfast) exceeded our expectations.

Exceptional

Liked: All

Great but if the feedbacks...

Liked: Our suit room was great. View and free of charge everyday refreshments full mini bar is exceptional. Metro is very close. Only the card system is terrible which we can use elevators and for the rooms. You have to change card system immediately.
Disliked: 1) It should be trash can also at wc. 2) Toilet brush should be at wc.3) Card system is terrible. You should change card types or system. 4) Swimming pool is small and not properly clean at all.

Exceptional

Liked: Location
Disliked: Comfort and friendly staff

Bad

Break in Bsrcelona.

Liked: Swimming pool on roof and amazing viewsStaff very friendly and helpfulAMAZING breakfast. Good quality and selection
Disliked: Swimming pool was a bit scuzzy in places. Key cards for lift qnd room often not working.