Novi Oaks Hotel Guest Reviews
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|1.4 miles from Novi centre|
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Ronald Sat, 14 October 2017
Expected more. It was OK...
Liked: Access to the hotel is not well-marked. Place is undergoing major renovation. Our room had been remodeled but the a-c system could not be adjusted. We pulled the plug to stop cold air overnight. The sliding bathroom door has no handle on the INSIDE to close or open it. The walk to our room was a long one especially with luggage & other items.
Disliked: Oops. Sorry, look above.
Betty Thu, 12 October 2017
Liked: The staff was great and the rooms were very clean. The beds were a little hard for me...but I like soft beds. The location was great. Enjoyed my stay.
Disliked: No complaints.
Anonymous Sun, 1 October 2017
Liked: The staff was very helpful and friendly.
Disliked: The reason we booked this hotel was the hot tub which was out of order and made the whole lobby smell musty.
Roberta Thu, 28 September 2017
Liked: terrible !
had to stay area was booked
Disliked: terrible under construction dirty old old old drain clog no water pressure no hot water warm room remodel but nothing else old requested refund requested view room first it was so bad had to stay no other availabilitiies
Anonymous Tue, 26 September 2017
Liked: The hotel was under major construction so there was a lot of "unfinished" areas, but I could see that the overall set up once it was completed was going to be quite impressive. The rooms were nicely decorated and quite comfortable.
Disliked: The hot tub was not functioning, and the pool was not heated above room temperature due to major remodeling. Would have liked at least some rooms to be designated pet friendly. I noticed room service food sitting out from midnight (when we passed it on our way in) still there at 9:00 the next morning.
Rob Fri, 15 September 2017
Decent value, friendly staff. Will...
Liked: Remodeled rooms were nice and well equipped. Staff was very friendly. Rooms are well insulated and very quiet.
Disliked: Room could have been cleaner, bathroom specifically. Remodel transition caused issues you would expect. Some debris, hot tub closed.
Marc Sat, 9 September 2017
Liked: Great price for the location.
Disliked: Hotel is undergoing a major renovation. Construction lasted until 7 PM, and most of the courtyard area of the hotel was not in usable condition. I only needed a place to sleep, so it wasn't a problem. It appears that construction should end soon, and the hotel will be in "like new" condition.
Robert Mon, 4 September 2017
Roberta Tue, 22 August 2017
Anonymous Mon, 21 August 2017
Josh customer service was outstanding...