Nova Hotel Brooklyn Guest Reviews
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Brittany Mon, 30 June 2025
Exceptional
Emily Mon, 30 June 2025
Not quite ready for prime...
Liked: The lobby is beautiful the rooms were nice and the general manager was lovely and engaging and very friendly
Disliked: The location is not great. Doesn't feel safe there is no walkable neighborhood within 10 blocks which means no restaurants or bars really nearby. The front desk was completely and totally unhelpful every time we ask them a question about where to go or what to do. The lack of hospitality at the front desk was kind of appalling. You need someone friendly and helpful also the front desk is so tall you can't see anyone sitting there. The rooms were very inconsistent with their amenities some rooms had ironing boards and blow dryers some did not there is no chair in the room there is no closet the microwave and refrigerator were great
Johannes Sat, 28 June 2025
Great location, friendly staff
Liked: Nice no-frills hotel with friendly staff and great location in a cool neighborhood right next to the subway. The complimentary breakfast was simple but tasty. Good value for the money, would stay here again.
Mccabe Sat, 28 June 2025
Disappointing
Martha Wed, 25 June 2025
Convenient location.
Liked: Customer service was great.
Disliked: Property a little run down. Very loud at night.
Nigeria Tue, 24 June 2025
Exceptional
Srg Mon, 23 June 2025
high potential
Liked: Subway near by. Housekeeping personal really helpful and friendly. Overall a nice hotel. Breakfast was good.
Disliked: Front desk woman named Sam wanted badly a very good rating but almost ignored us the whole stay, not even smiling when passing by. Sorry dear, we r not that stupid. Roof lounge still not finished.When u take a shower, u'll get a very noisy hammering sound from behind the wall. Even from other rooms.
Eric Sun, 22 June 2025
Exceptional
Kari Sat, 21 June 2025
Exceptional
Liked: Lokesh was extremely helpful whenever I needed anything! He was so polite!! Later I met Sam who was very helpful as well. The property was so clean and fresh I will be back in the future!
Anonymous Thu, 19 June 2025
Very good