Northfield Hotel

Hot sticky room, windows that...

Liked: Nothing. Old and dated.
Disliked: The pictures you show on BDC does not reflect the old tired building. You also need to be aware, BDC is being hacked and a third party is trying to get bank details. This is a problem for the hotel and yourselves. I mentioned this to the assistant manager but it was deflected straight back to yourselves. In my opinion both booking.com and the hotel needs to take responsibility for the breach of my personal details. Fortunately, I didn’t give any important information but other guests may do so.

Exceptional

Liked: Friendly staff, good food, comfortable bed, great atmosphere
Disliked: Toilet bowl and shower by drain not cleaned properly, needs a good clean

Very good

Exceptional

Liked: Great location, lovely staff. Large comfy and clean room. Fantastic garden.Breakfast was very good

Very good

Exvellent

Liked: Great location to walk into town. Lovely area to sit and lounge on the front lawn

Friendly efficient staff. Good food....

Liked: Large comfortable room with lovely views a modern bathroom and beautiful secure gardens. Perfect for our dog.

Exceptional

Wouldn’t stay here again

Liked: In minehead and could get to everything. Dinner at hotel was good and very well priced. Lovely front of house lady with grey bob hair (sorry didn’t get the name) organised the whole show. Without her I don’t think the hotel would function very well! Parking enough for hotel.
Disliked: Room needed a refresh, cracks, paint, squeaky floors, I struggled to get into the bath for a shower and I’m very active. Swimming pool was small but practical. Jacuzzi and steam room was awful I got out after a minute in each. Changing rooms awful too and door opened up right onto swimming pool! Not many lockers as most broken. Reception said opened at 7.30 to check out but didn’t open until 8 and we needed to leave. Again lady with grey bob offered to open up before she found reception staff to check us out!