North Country Inn & Suite Guest Reviews
Write a review
0.6 miles from Roseau centre |
Write a review
Bradley Thu, 21 March 2024
Nice place. If I get...
Liked: Nice room at a good price. Very friendly staff
Disliked: The breakfast could have been better
Peterson Tue, 27 February 2024
Good
Liked: Good
Disliked: Sausage was over cooked
Kim Sun, 21 January 2024
Acceptable but nothing more to...
Disliked: The hotel does not seem to be maintained very well. My room was very dark. The smoke detector was hanging loose. Furniture is looking pretty beat up. I have stayed here before, 2 years ago, but it has not progressed in the right direction I'm afraid.
Dsousa Thu, 4 January 2024
Overpriced & Run Down
Liked: The breakfast was fairly standard and plentiful. The pre-toasted bread was odd but helped ensure there wasn't a big lineup.The space between tables in the dining room was tight but the hotel seemed quite full.The location was fantastic as it's close to everything! The mirror in the bathroom was really neat/nice, its sad that this was a highlight. The evening/overnight gentleman was awesome, very friendly, and helpful with suggestions on where to eat and what you could find in town.
Disliked: This hotel was probably awesome in its prime but it is well past that and they don't seem to care and are still charging premium hotel rates. All ice machines were broken, and we were told to buy ice and coolers if we needed them. The damage in our room was so substantial I went to the front desk with Pictures as I didn't want to be charged for them (I've read other hotels rip people off like this, thankfully this hotel does not do that), they didn't care about any of the damages, just said yea our housekeeping staff know what's already damaged and what would be new don't worry about it. The curtains/blinds were paper and being held on by tape(I had to ask for more tape to redo it as they were falling. The bathroom door was split and didn't open or close properly. 1 of the 2 beds felt like it was going to collapse at any moment. The room was not very clean (surface clean only), the carpet was grungy and there were crumbs and grossness by the beds and windows. There was supposed to be a hot tub, but when I asked the front desk where it was she said yea they took that out years ago and haven't removed it from the amenities list. The price we paid at this hotel for 1 night reflects that of a high-end/almost luxury hotel in any big city but is nowhere near what is promised on their website or booking.com's website. We made the best of our short overnight getaway by enjoying the amazing people and town/city. Next time we are in town we will choose to stay elsewhere.
Diana Thu, 28 December 2023
Good
Omayra Wed, 29 November 2023
Superb
Michael Sun, 5 November 2023
Polaris experience center visit
Liked: Very clean and great staff.
Michael Sun, 5 November 2023
Polaris experience center visit
Liked: Very clean and great staff.
Cherie Thu, 2 November 2023
Bad
Cherie Tue, 31 October 2023
Very unpleasant. Added to the...
Liked: If I could give this hotel a zero, I would. So disappointing when they are only one of two in town. It was filthy with dog hair in halls & rooms not vacuumed, stains in carpet, musty smells, hallways were dirty, front door of building looked like some kind of milk or maybe puke running down it. We stayed two nights and it was never cleaned off. Chair in one of the rooms look like something was spilled all over it. Breakfast was dried up stuff and just very unappetizing looking hot food, overall -super disappointed as a large number of our family came there for a funeral and the added stress of gross motel rooms did not help.
Disliked: Everything