Norfolk Waterside Marriott Guest Reviews
Write a review
|0.2 miles from Norfolk centre|
Write a review
Linda, Charlottesville, visiting Atlantic Union Bank Pavilion Mon, 23 July 2018
Disliked: No fan in bathroom.
Alex, Galloway NJ Thu, 17 October 2013
We checked in at 4AM, and were woken up at 7AM by water dripping from the light fixture in the bathroom. They promptly moved us to the same room further up and offered us free breakfast. Response time to this issue (which probably was another guest's fault) was timely and correct, but I had zero interest in going to breakfast, or doing anything but going back to sleep. That issue aside, the view was great and the room was as expected.
Deborah Wed, 4 August 2021
Liked: When I complained to the front desk the lady was very nice, got everything fixed quickly and gave us a free breakfast to compensate. " the coffee creamer never appeared"... however. The location is great but the cost is too high for this hotel.
Disliked: Supposedly we were upgraded to the top floor however the phone in the room didn't work, the lamp didn't work and toilet wouldn't flush. I asked for creamer to be refilled and that never happened for the whole stay. Certainly a disappointment given the price. The pool is ok but there were only 2 chairs on the outside roof top deck. We usually stay at Marriots when we travel but we won't return to this one.
Anonymous Wed, 4 August 2021
Joshua Tue, 3 August 2021
Disliked: Had to repeatedly ask for towels and couldn?t get them. Toilet was broke.
Jacob Sun, 1 August 2021
Disappointed in the room, but...
Disliked: Booked a 'city view' room, and the view was of the parking garage only, not of the city at all. Also the bathroom was not very clean. The booking should have been up front about having to pay for parking and pay for breakfast.
Hassan Sat, 31 July 2021
Shanette Sat, 31 July 2021
Vernal Wed, 28 July 2021
Kristy Wed, 28 July 2021
Staff was excellent and very...
Liked: The front desk lady was awesome. It was late when I checked in but her customer service was excellent. I broke my leg so I had a walker and she was very patient with me and I appreciate that. Staff helped me to and from my car which was excellent the only thing that didn?t make it a perfect experience was the walls are so thin my neighbors did not go to sleep, my toilet broke twice, and when I came back the second night the keys did not work remember I?m on a walker so the bell man had to go down twice to get mew keys for me which took about 20-30 min I felt that the front desk should have just given me a new room. Especially since as soon as I got in the room the toilet was broke. Annoying but overall a good last minute stay. Not sure it was worth the very pricey per night stay but hey. I did not eat breakfast but it was offered and complimentary with my room. Thanks again for the experience
Disliked: Just explained that up top
Carteia Sun, 25 July 2021
Perfect service, clean room, best...
Braxton Sun, 25 July 2021