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AustraliaNorfolk Hotel Guest Reviews
Overall Average Score:
Very Good (4.5 out of 5)
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Lisa Sat, 14 June 2025
Great, central, friendly hotel!
Liked: Fourth time staying here. Lovely, central, friendly hotel. Staff are great and will do anything to help. You are 2 minutes from the centre of town and there’s a bus stop outside of the hotel. There’s a great swimming pool with sunbeds. Breakfast is plentiful. Will definitely be staying again
Sallis Fri, 13 June 2025
Superb
Sallis Fri, 13 June 2025
Superb
Aine Fri, 13 June 2025
Superb
Liked: Excellent hotel very close to the center of St Helier. Very clean and comfortable and the staff were friendly and helpful.
Nigel Thu, 12 June 2025
Great value hotel.
Liked: Exceptionally spotless throughout. Huge bed and fantastic shower. Great evening entertainment and reasonable bar prices. Absolutely great breakfast and the evening meals were good value too.Location was excellent - less than 5 minutes walk to the town centre.
Disliked: Nothing!
John Thu, 12 June 2025
A pleasant stay, thank you
Liked: An adequate breakfast.
Disliked: The using of spray/fragrance throughout the entrance and corridors was rather over powering
Anonymous Thu, 12 June 2025
It was ok for a...
Liked: The pool and the bar area.Good size bed .
Disliked: The location,didn’t include a breakfast,very noisy you can hear everything from next room ,people talking opening draws, so not for someone who is looking for a quiet room with a good sleep .But it was a good size room .
Clifford Wed, 11 June 2025
Very good
Michele Wed, 11 June 2025
Exceptional
Liked: Comfortable big bedBathVariety of fruit/cereals on offer for breakfast BarSwimming pool & sun loungersVery close to town - can walk in a few minutes.All staff friendly, especially Brian on reception, very helpful.
Disliked: Nothing
Helen Wed, 11 June 2025
Good
Liked: Facilities, room, storage and beds n linens were great and staff were so friendly and knowledgeable. Lots of different lounge and bar seating areas. Large dining hall. Didn't use the pool as weather mainly rainy and 16c. But it looked ok. Bar good had lots of choices.
Disliked: We only ate dinner in the restaurant once as raining the evening we arrived so couldn't go out to dine. Menu option I chose was the described ' luxurious' salad with a choice of chicken, ham etc. I chose chicken..well apart from the rather dry chicken breast it had lettuce, a few slices of tomatoes and cucumber and a couple of thin strips of red pepper. No salad dressing. No side of coleslaw. Not a luxurious salad in my book. More like a lunch size portion. Thankfully there was cheese and crackers in the dessert option but although very generous with the cheese and crackers, there were no pickles, chutney or apple/grapes which most places serve with C&C. All a bit bland. But the English Breakfast was good but one of our group had the continental option: croissant ham and cheese + yoghurt. But the cheese looked like it had been left out of the fridge too long.
