Exceptional

Liked: light, airy , clean and very chilled atmosphere. staff were excellent and helpful .

beautiful hotel rooms, very kind...

Disliked: unfortunately, the glazing is not sufficiently isolating from the street?s noise.

Exceptional

Exceptional

Exceptional

Exceptional

Good

Liked: Great location, excellent restaurant in the hotel, gym equipment is new and includes peloton bikes, super clean. Excellent complimentary coffee in the morning. The Japanese toilets in the room were a really nice touch. Super close to Cal Trans as well as free Marguerite shuttle to access the Stanford campus.
Disliked: At this price point, I just expected more: daily housekeeping came but would forget little things like replenishing the water or note paper. No turn down service. Light control was a little annoying as the ?wake?Function would automatically open the drapes as well turn on lights. Then you?d have to do to another switch to lower drapes again. View from the room was the alley. Garbage trucks come early on Saturday morning and are quite loud, at least from my room?-maybe need some thicker glass. Only 1 elevator so sometimes had to wait several minutes to get to your room. Water in the shower took a few minutes to get hot, resulting in a lot of wasted water. Can?t adjust the shower head so stuck with just the sensation of needles hitting your body. Also, there?s no seating/furniture on the balcony.

Exceptional

Liked: I loved the amazing staff. The high quality in all details. Fantastic room space layout that made it so lovely and cozy.

Good

Liked: Nobu Restaurant excellent Breakfast is really good Calked beforehand for a recommendation for salon -didn?t hear back Was asked what time to clean and we said noon but got back at 5pm room was not cleaned. Complained and room was cleaned while we were at dinner.
Disliked: Slept on the window side of room. Carpet has stains so it didn?t seem clean.