Nobu Hotel Epiphany Palo Alto Guest Reviews
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|0.4 miles from Palo Alto centre|
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Sy Fri, 31 May 2019
Liked: Staff were helpful and I enjoyed the personalized butler service. The text questions (Butler sms service) were responded very promptly each time.
Barbara Sun, 19 May 2019
Room is so noisy that...
Liked: Room was recently refinished so eveything was new
Disliked: The room was incredibly noisy. I was facing Hamilton Ave on the 3rd floor of the hotel. It was so loud in my room I could hear conversations happening in normal voice on the street. At 4:00 am noise from the street cleaners started followed by an hour of garbage trucks beeping and clanging. No exaggeration - I might as well have been in the truck with them. If you want a good nights sleep this is not the hotel for you. They have installed the most expensive, exotic toilet money can buy, but couldn't care less about any soundproofing in the room.
Borja Fri, 22 February 2019
Liked: Will be a fantastic hotel....once is finished.
Disliked: Noisy. You can hear the street and the works happening in the hotel.
Bbrodricalde Fri, 11 January 2019
Liked: Great staff, great location, best restaurant in the world, great view from the 7th floor... i hope to be back in one of the other locations. Room was awesome, i like the separate bathroom and the kitchen counter, the wardrobe...
Disliked: Cold lift, why and how? ???????
Mizutaki Wed, 10 October 2018
Liked: Convenient location, stylish hotel with well-appointed comfortable rooms. Staff were helpful and they have an SMS Concierge who texts you right after check-in and was prompt to reply to questions and requests.
Disliked: No tea or hot water in rooms. If you are a coffee drinker you will have a great machine with everything you need. If like me you drink tea you will have to ask. They kindly and quickly provided electric kettle and teabags and 3 mugs. The next day the cleaning staff removed the mugs and when I asked for them back and some additional tea bags, room service arrived with the items and a bill for $34+!! I was not happy with that.
Anonymous Sat, 22 September 2018
A nice place, but not...
Disliked: I think I am the only person in the world who paid over $1,000 a night for this hotel! It is convenient and nice, but not worth that cost.
Zhiguang Fri, 14 September 2018
easy to go everywhere in...
Liked: nice location and delicious food
Leslie Wed, 29 August 2018
Needed two rooms for 4...
Liked: Sweet Amenities cool modern vibe
Disliked: Little bit of poor communication but it was fixed.
Bing Mon, 7 May 2018
Elizabeth Sat, 28 April 2018