Liked: Staff was excellent

Liked: Good reataurant right next to hotel
Disliked: Hairdryer broken and not replaced when asked multiple times towel bar broken.

Liked: The decor and the rooms flair. I also liked that the breakfast room was in the bistro inside the hotel. The room was very quiet and the bed was very nice. There is a fridge, a Tv and a microwave in the room. Staff was very friendly and easy going.
Disliked: I did not like that the room did not have a lot of storage and that the vanity was outside the bathroom. Not a lot of storage or counter space in the bathroom.

Liked: Hotel was adorable. Room was charming and very clean. Free breakfast was standard continental fare. Staff was exceptionally friendly and helpful. Room was quiet except for night guest played loud music at 4am--but management shut that down quickly.

Liked: Location Design Staff at breakfast Rate
Disliked: Room 510 had bed bugs and I have many bites from the bugs. If I was rating without the bugs, I would rate very high.

Liked: Lovely hotel. Not a large room but comfortable. Very nice beds and pillows. Friendly, understanding staff. Good location for getting to Sutter, Polk, and Market Streets.

Liked: Location was amazing, and I love the old elevator! Total blast from the past.
Disliked: The continental breakfast was terrible, and for the amount we paid for the room I really think they could step it up in terms of variety and quality.

Liked: Walking distance to cable car and city bus.

Liked: Staff was very nice. Cute hotel. Front desk staff  was very helpful.