Niwas Inn Guest Reviews
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Gwen, Portland, visiting Emerald Queen Casino
I would never stay again and will book directly for a better rate.
Liked: Location.
Disliked: Overcharged; TV didn't work; smoke filled; I asked for a room change but because of how I booked the room no change could be made.
Rob, Yakima
Would stay here again in the future.
Liked: Fairly economical; location; clean.
Disliked: For me - nothing really negative.
Anonymous Thu, 12 June 2025
Bad
Disliked: They tried to not give us our
Cindy Mon, 9 June 2025
Bad customer service
Liked: The room seemed decently clean, and most staff were respectful and kind.
Disliked: One staff member (Eduardo) was not willing to fix a clogged toilet that was clogged when we got there. He handed me a plunger and said, "I don't do toilets," and accused us of damaging the toilet after only being there for an hour. He said the room was fine before we got there, despite the obvious water damage to the floor and bathroom door frame. Tiles were also very loose and raised. He kept hanging up on me when I called and wining at us about doing his job.
Joanne Mon, 9 June 2025
Exceptional
Liked: Front desj agent was nice.
Latoyra Sun, 8 June 2025
Exceptional
Md Sun, 1 June 2025
Very good
Mr. Sat, 31 May 2025
Exceptional
Anonymous Mon, 26 May 2025
Good
Smith Wed, 7 May 2025
Took my money and didn't...
Liked: It was clean and very nice!
Disliked: I didn't actually stay I wasn't even in the room more than an hour. I still got charged and my deposit taken from me.. The security guard was disrespectful and was talking to me crazy, the guy at the front desk didn't say anything about deposits or fees when I checked in
Danny Wed, 7 May 2025
Bad
Torres Mon, 28 April 2025
Don’t waste your money might...
Liked: Nothing.
Disliked: Place is a scam. Non smoking room smell like smoking rooms. Rooms were disgusting and poorly put together. Mattress was disgusting and stained and ripped. Bedding had burn holes and stunk. Place doesn’t get cleaned well all three of us got sick and didn’t bother to give a refund after pregnant gf couldn’t stand the smells and told us that we were in there for more then 15 mins.