Nightcap at Springwood Hotel Guest Reviews
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Mathew Sun, 21 April 2024
Exceptional
Liked: Cleanliness, Staff hospitality
Larissa Wed, 17 April 2024
Great for value and included...
Liked: It was fantastic value for money. Beds and pillows comfy - they are on the softer side. Several details had been thought of and we appreciated it. Carton size milks, a powerpoint & usb ports with bed stand next to each side of the beds, smart tv with a lot of streaming options, clean and tidy, full size ironboard, free drink at the Hotel next door. Can order food and drinks using the QR code aswell which is cool. Close by to Ikea which is where we wanted to go.
Disliked: The highway was a bit noisy, but it didn't bother me. If you're not someone who can sleep through that, it may pose a problem. Our shower head needs to be replaced as it is leaking from the join. Just a maintenance issue that needs to be resolved. We arrived late (8:45pm), I received a text with a link which I assumed would provide a code for the door, it wasn't. It was a pre-check in which I hadn't completed until I got there. We had to hit a buzzer and no one answered, wait around 10-15 minutes trying several times. In the end, called the Hotel and someone came straight down. Didn't really bother me, but I this step could be improved.
Mathew Mon, 15 April 2024
Exceptional
Necola Sat, 13 April 2024
Superb
Liked: Clean rooms. Friendly staff and great location
Daniel Thu, 11 April 2024
Outstanding service
Liked: The room is a great size and very comfortable, and the shower is terrific. The staff are great. Especially the reception lady on that time. She was outstanding because when we were unable to access the QR code to order a meal. She went out of her way to enable us to pay for the meal because we're exhausted from a long-day travel. It's a great value.
Disliked: None
Russell Wed, 10 April 2024
Very good
Tessa Mon, 8 April 2024
Exceptional
Liked: Super convenient to EVERYTHING!!
Rodolfo Sun, 7 April 2024
Very good
Janelle Fri, 5 April 2024
It was comfortable and clean...
Liked: The place was clean and comfortable. The staff were lovely.
Disliked: It was a bit expensive for what we got and the location. Clean and tidy but very basic and quite dark as you needed to keep the curtains shut due to location. Also a security alarm went off both mornings that we stayed. Once at 5:30am and then at 6:15am.
Keiryn Wed, 3 April 2024
Very good