Niagara Lodge & Suites

Very good

Liked: Good value for the money. Room was decently clean, recently freshened, bathroom nicely done.
Disliked: Bed was a little stiff. Very little lighting in the room.

Very poor

I regretted booking this hotel.

Liked: I was originally booked for three nights but they let me shorten the stay to two nights with a partial refund. Getting out of there to a different hotel was the only good thing.
Disliked: The images online were not reflective of the room we were given. We booked a family suite so that we could have 3 separate beds and a kitchenette to use to save on eating out. The third bed had a block of foam as a mattress which was so uncomfortable that my kid brother ended up sharing a double bed with me on the second night. The kitchenette was both dirty and did not have any cutlery or crockery, not even a kettle. There was no chance of us even making a cup of tea, never mind cook a meal. In general, the room was dirty, extremely outdated and had a bad smell from the AC units so we couldn't even use them. There were burn marks on various surfaces, the doors were grubby at best and my socks are stained from some sort of yellow stain off the carpet. The drawers were dirty inside so we couldn't use them, there was no hairdryer in the room and the bathroom door did not close properly. There were shelves around the third bed that were dusty and had not been cleaned. The curtains didn't fully cover the kitchenette window to provide good privacy from outside and there were no sheer blinds to provide a bit of privacy during the day meaning we had to keep the curtains closed and rely on the lights. There was a tile in the bathroom that had been replaced by a different one that was also damaged. The electric ducting for the ceiling lights was coming away from the ceiling in places. The room did not feel safe, with sounds from other patrons travelling through the thin walls. There was loud music coming from the room above us late at night and even when they made an effort to turn the volume down before 11pm I could still hear their music. The breakfast space was inadequate for the number of rooms at the property with people having to wait for a table and what tables there were, were cramped so that everyone was in each other's way.

It was terrible, room wasn’t...

Liked: Nothing
Disliked: Parking

Terrible experience

Disliked: The room was disgusting and smelt like smoke and mold.

Very good

Bad

Good

Breakfast free and good, free...

Liked: I actually feel that the niagara health department and fire department should check out every room looking for mold, horrible furniture some of which is unsafe to sit in and also electrical connections. The air conditioning in our room was hooked up to a series of extension cords and other pieces. It was rusty and moldy. 4 outlets did not work at all. An old phone was shoved in a rickety night stand. The saving grace was the free breakfast which was actually okay.
Disliked: CleanlinessFurniture was scratched, nothing matched and unsafeJust mold everywhere ND blood stain on sheetsNo hair dryer or face other and towels were dampOne bed okay other one hard as a rockNo cable for TV so only got stations like Pluto which is free